The Accommodation Supervisor is accountable for all administrative work related to the maintenance and employee welfare within the accommodation and the role will include key responsibilities such as:
Assists in room allocation for incoming and outgoing employee.
Updates regularly the accommodation plan and room inventory.
Plans and implements the employee room allocation.
Checks vacated room of employee departing from the company.
Conducts regular inspections to ensure proper cleaning and adherence of housing rules and regulations as well as the good use of assets.
Coordinates all necessary repairs and maintenance.
Checks for pest infestation, facilitates control and reports any requirements.
Inspects all linen, utensils used by employees.
Follows up with the purchasing on pending items related to the staff accommodation.
Maintains the employee notice board.
Regularly monitors the washer/drier, refrigerator and other equipment, furniture and fixtures and inform the Cluster HR Manager of any irregularities
Liaises with the security in monitoring the visitor register and visiting hours
Responsible for the safekeeping of the accommodation flat keys
Keeps correct and up-to-date furniture, equipment, and linen inventories in the accommodation
Assists with the exit formalities of employee leaving the services of the hotel
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position
Understands and strictly adheres to the Rules & Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health & Safety
Ensures that all potential and real hazards are reported and rectified immediately
Performs any other duties as assigned by management
Pick up and drop of a employee to the airport
Update all stores in the accommodation and ensure no shortage of needed items
Handle and control employee movements and shifting inside the accommodation
Prepare and maintain up to date inventory lists for all flats and accommodation
Language: Can communicate in English: Speaking, Writing, Listening and Reading effectively as appropriate for the needs of the employees
Computer Skills - Outlook, Work Excel Microsoft programs, Internet browsers
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge & Competencies:
The ideal candidate will be genuine, friendly and extremely proactive individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team while possessing following additional competencies: