عربي

الصفحة الرئيسية وظائف في الامارات وظائف في دبي وظائف مدير حسابات في دبي مدير الحسابات

مدير حسابات

Planet

تم نشره يوم 8 يناير 2021

2 - 3 سنوات Dubai - United Arab Emirates

بكالوريوس تجارة (التجارة). أي جنسية

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Employment Type:
Employee
Contract Type:
Permanent
Planet is looking for a talented and energetic individual to provide a comprehensive relationship and account management to our merchants. This role will report directly to the Merchant Services manager and will involve end to end merchant support to include the provision of equipment, material and training to the retailers, account management and technical support.
New store start-ups: Manage all aspects of the new store start- up process. This will involve processing new store setup requests through the agreed setup procedure and dispatching within the defined Service Level timeframes. This will also involve store visits for installations and follow up calls to retailers to provide training with the retail staff around the operation of the refund solution and the rules and regulations of the Scheme.
Sales Packs: Following regular phone calls to Retailers assessing their stock requirements follow up by preparing the necessary sales material and arrange dispatch within the defined
Branded materials: Ensuring customer sites, that have been visited, display the latest updated and branded point-of-sale literature, stickers and leaflets.
Ensuring the merchant is fully equipped with relevant material to provide the tax free service in store.
Act as a trusted partner to the merchants on the benefits of tax free shopping for the customer, including providing in store training on the tax free system, tax free process and customer cultural advice.
Review of merchant accounts to identify improvements that can be made in store to both the customer experience and issue and redemption rate.
Creation of Merchant reports: Preparing standardised and bespoke statistical reports for affiliated merchants, using the internal data system.
Holding monthly quarterly and bi annual reviews with the merchant on performance. Working in partnership with retailer to improve performance.
Previous account management experience, ideally in service background.
Previous retail and/or financial services experience
Technical knowledge of PDQ terminals (POS payment) - desirable
Previous experience of an incident management system Ideally salesforce.com
Experienced in PC and/or PDQ break/fix processes
Bachelor's degree or equivalent education required as minimum. Knowledge of commercial financial products/services.
Understanding of banking/financial services industry. Basic understanding of payments products, services, and operations (or equivalent in other financial services organizations).
What you will need to bring to Planet
Excellent relationship management skills
A common sense approach
Good Microsoft Office and Windows operating system experience


حسابات / فرض الضرائب / المراجعة / سكتير شركة

الكلمات الرئيسية

مدير حسابات

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Planet


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الاتصال

الاسم / التعيين:
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موقع الكتروني https://planet.wd3.myworkdayjobs.com/Planet/job/Account-Manager_JR02635-1


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