Hitachi, Beekley, OR Technology, Guerbet formerly Mallinckrodt & Definity
o Formulate Competitive analysis (comparison between our units and the competitor’s )
o Reporting to the supervisor on daily activities, filling weekly reports. Reporting outcomes of demos whether successful or not and reasons behind the same.
o Customer profiling ( creating customer’s data base )
o Completing Demo form after each demo
o Completing training form after each training conducted
o Attending business unit meetings and division meetings whenever necessary
o Conduct regular product and application trainings for new joiners, both product and application executives.
o Preparing and applying for Tenders
o Preparing ORF and PRF (once PO’s are received )
o Market intelligence (to be submitted to the management and analyzed in order to develop marketing strategies, raise brand awareness as well as the company awareness, and introduce new clients to our services and products )
o Pre- sales training: after the demo is installed, the demonstration is conducted with the end user, the biomedical Eng. And the features and the benefits are conveyed
o The demo period could take from few hours to 1 week, where the application specialist to stay at the hospital, instructing the use of the machine, and optimizing their understanding of the software and the capabilities of our products
o Trouble shooting with the end-user and finding clinical explanations of the issues that might rise.
o Overseeing the overall performance of the unit before installing and observe the ways it is used and learn to use each doctor’s approach.
o Aftersales training: scheduling the training with the end user and the bio medical Eng. department
o Getting all the aspects and the functions covered with the end-user and insure trouble free operations
o Installing new software and manipulating the existing ones to fine tune to the end-users need.
o Periodic check up with the end-users to maintain the clinical usefulness of the units.
o Full participation in the marketing events (Congresses, exhibitions, workshops, conferences, and campaigns) related to MIU.