عربي

الصفحة الرئيسية وظائف في الامارات وظائف في دبي وظائف Specialistist Specialist في دبي اخصائي تطبيقات

Application Specialist- Hospital Lab

InterSystems Corporation

نشرت يوم 30 يوليو 2020

3 - 5 سنوات Dubai - United Arab Emirates

أي تخرج. أي جنسية

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.


• Review proposal and tender documentation prior to release to customer and inform colleagues on gaps in areas of functionality
• Analyse customer processes
• Identify gaps and possible solutions
• Run Edition Proposed solution presentations with the customer.
Launch
• Run Edition Customer Induction workshops
• Consult and advise the customer as to how adopting InterSystems solution could benefit the customer to improve their existing processes
• Propose solutions for customer problems by mapping existing product components and minimize the need for variations from standard ISC products lines including where relevant Regional Editions
• Produce clear documentation (business requirements/maps, solution design document, validation scripts)
• Work with the customer to ensure early data collection information is gathered correctly and as per the schedule
• Log any additional configuration through Edition change process and follow up with product team to close the configurations
Setup
• Set up customer site configuration
• Create validation scripts for verifying agreed configuration
• Participate in validating the configured system based on solution design
• Participate in validating the migrated data to ensure it works with the solution
• Log errors following the standard corporate procedure
• Support customer validation
• Troubleshoot customer issues during implementation phases
• Follow-up on test fixes and work with the Project Manager/Product Team to implement fix
• Distinguish issues from change requests and log following standard corporate procedure
• Document Handover Documentation for Support
Adoption
• Participate in Dry Run process
• Prepare Train the trainer material
• Conduct individual and group training, product demonstrations and workshops as required
• Train Customer Trainers on TrakCare functions as per customer solution
• Provide on-site support to Customer Go-Live
Sustain
• Liaise with other InterSystems departments to resolve any remaining issues
• Complete the support handover process
On-going responsibilities
• Support colleagues and assist in spreading application knowledge
• Maintain consistent and traceable documentation as required
• Learn new functionalities available on the TrakCare product
Essential
• Excellent communication skills and experience of conducting customer training, workshops and/or presentations
• Excellent consultative skills ability to articulate and communicate ideas
• Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
• At least 3 years experience working in healthcare and a good understanding of administrative and/orclinical processes/ Billing RCM
• Experience implementing software solutions
• Experience contributing to a multi-disciplined team
• Experience with writing functional documents
• Experience of business process mapping
• Knowledge of Information Systems
• Proficiency in English
• University degree
Desirable
• Experience in communicating with key stakeholders at various levels within healthcare organisations which may be government/public and/or private sector businesses
• Experience with EMR systems
• Exposure to IT services in a customer-facing setting
• Previous experience as an Application or Configuration Specialist
• Previous experience of change management
• Good computer skills
• Experience conducting software testing


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الكلمات الرئيسية

Application Specialist- Hospital Lab

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

InterSystems Corporation


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موقع الكتروني https://www.intersystems.com/who-we-are/careers/careers-search/?gh_jid=4085116003


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