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مساعد مدير F & B

The Ritz-Carlton

Posted on March 5, 2020

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عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Supporting Management of Banquet Operations
Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
Applies knowledge of all laws, as they relate to an event.
Uses banquet beverage Use records to control liquor costs and manage the banquet beverage perpetual inventory.
Assists with ensuring accurate customer billing for banquet events.
Ensures coordination and execution throughout the event.
Attends pre-conference meetings to ensure specifications of the group event are well executed.
Ensures function space and corresponding heart of the house areas are cleaned and maintained.
Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
Participating in and Leading Banquet Team
Attends and participates in all pertinent meetings.
Leads shifts and actively participates in the servicing of events.
Leads discussions to review scheduled events and proactively avoid service challenges and failures.
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Managing Profitability
Assists team in developing lasting relationships with groups to retain business and increase growth.
Assists with the management of department controllable expenses to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
Anticipates guests' needs and responds promptly.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Handles guest problems and complaints.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Empowers employees to provide excellent customer service.
Strives to improve service performance.
Conducting Human Resources Activities
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
Observes service behaviors of employees and provides feedback to individuals and/or managers.
Interviews and hires employees with the appropriate skills to meet the business needs of the operation.
Ensures property policies are administered fairly and consistently.
Monitors and manages the payroll function.
Schedules banquet service staff to forecast and service standards, while maximizing profits.
Ensures employees are treated fairly and equitably.
Effectively schedules to business demands and for tracking of employee time and attendance.
Celebrates successes and publicly recognizes the contributions of team members.
Strives to improve employee retention.
Ensures employees receive on-going training to understand guest expectations.
Sets goals and delegates tasks to improve departmental performance.
Provides additional training to employees of other departments when additional assistance is needed for larger functions.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


فنادق / ضيافة

الشيفات / F & B / تدبير منزل / مكاتب امامية

الكلمات الرئيسية

Assistant Director of F&B

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

The Ritz-Carlton

Founded by J. Willard and Alice Marriott in 1927, Marriott International, Inc. is a leading global lodging company headquartered in Washington, DC in Bethesda, Maryland. It has over 6,000 properties in nearly 122 countries- Middle East & Africa (245 properties, 29 countries), Europe (512 properti es, 37 countries), United States & Canada ( 4,526 properties, 2 countries), Caribbean & Latin America (225 properties, 33 countries), and Asia-Pacific (572 properties, 21 countries). Marriott International, a FORTUNE 500 Company, started its operations in the Middle East in 1980 with Riyadh Marriott Hotel in Saudi Arabia.





Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by offering exceptional amenities and attentive guest care that sets the industry standards. Known as one of the ‘best employers’, Marriott maintains a work culture that puts its people first. The organization offers excellent benefits and career paths that help its employees to grow professionally and personally. Marriott International promotes innovation, diversity, teamwork and a thriving culture. Marriott International’s merger with Starwood Hotels & Resorts has strengthened its position as the best travel company in the world.



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الاسم / التعيين:
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موقع الكتروني https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=20029528&lang=en


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