Responsible for all daily operational aspects of the Food and Beverage Department in the Novotel World Trade Centre.
Maintaining a consistently high standard of service & product through clear management of the F&B Team, active involvement in the operations and hands-on approach is a must.
Hands on training, coordinating, organizing, leading and motivating F&B team members.
Promote outlets and use innovative methods to generate revenue, increase average spends, covers and profitability whilst meeting productivity ratios and remaining cost effective.
Develops strong relationships with guests with the aim of gaining their loyalty
Ensures the quality of service provided for guests, that they are comfortable and receive a warm and personal welcome.
Ensures the brand's reference standards are properly applied
Ensures that sales materials are of good quality and ensures that pricing is in line with strategy
In conjunction with the Head Chef, prepares the menus, organises purchases and updates the cooking instructions
Plans changes in the menu, sets prices and organises the work for the day in coordination with the Chef
Is responsible for keeping equipment and furniture in good condition, for keeping machinery and appliances in reliable working order, and for following up technical maintenance.
Prepares the training plans in conjunction with the managers under his/her responsibility
Ensures that work schedules are consistent with activity forecasts for the hotel
Monitor what competitors are doing in the culinary sectors of the business, benchmark and compare to own operation, suggest changes if required.
Involved in compiling, costing and updating all food and beverage menus.
Involved in in-house as well as external advertising & Marketing Plan for F&B department.
Assist the F&B Manager in the preparation of annual budgets for your department, analysis of the results and implement any corrective actions if necessary.
At Novotel, we grow faster
Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure
and a desire to stretch your limits: that s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel s success
is due to the professionalism and enthusiasm of its 30 000 employees who
have been embodying the brand s ideals for over 40 years.
DNA of the brand, innovation is at the heart of the promise made to employees:
"At Novotel, we grow faster" . To transform this promise into reality, Novotel
has implemented a unique human resources policy declined around five main
professional career paths. Novotel accompanies each employee throughout their career.
Integration, geographic mobility, bridging provision, skills development everyone
is given the opportunity to progress quickly and go further. Impossible is not Novotel.