Assistant Laundry Manager
The incumbent in this position is responsible for assisting the Laundry Manager
in managing the day to day operations in order to meet business requirements
with efficiency and effectiveness whilst ensuring the highest quality services
to the Kempinski Standards. He / she
supervises and controls all sections of laundry operations, which include all
house laundry, guest and outside laundry as well as dry cleaning services. In the absence of the Laundry Manager, he/she
is fully responsible for the management of the Laundry Department.
Emerald Palace Kempinski Dubai
An impressive 100,000
square meters, the Emerald Palace Kempinski Dubai comprises 347 luxuriously
appointed rooms, of which 36 are exquisitely spacious suites. Surrounded by
pristinely landscaped tropical gardens are eight highly appointed royal villas
with stunning views of the Palm Lagoon. The hotel s wide variety of
international restaurants, boutique mall and cinema provide ample dining and
entertainment attractions. With its opening in 2018, the hotel s classical
design will complement the Kempinski Residences and Hotel Apartments Palm
Jumeirah, which has been developed in the same architectural style and is
located on the adjacent plot.
Responsibilities and essential job functions include but are
not limited to the following:
• Supervise the day-to-day operation of
the laundry, dry cleaning to ensure optimum quality as per hotel standards.
Uphold to current hotel policies and procedures and assist in developing
standard operating procedures, as well as production and quality standards.
• Assist in scheduling working time,
optimizing different work processes to ensure maximum level of staff
performance are reached.
• Check all equipment constantly to ensure
that machines are kept clean, properly maintained and in efficient working
condition to aid on energy saving drive. Maintain follow up files of
maintenance request, and make sure machines do not fall into disrepair.
• Coordinate with Housekeeping and F&B
departments to ensure an adequate supply of linens and uniforms at all times.
• In conjunction with the Laundry Manager,
identify the training needs, develop the training plan and get the approval of
the Laundry Manager, conduct the training and follow up to ensure training
needs have been addressed.
• Participates in the recruitment of new
staff by screening and interviewing applicants, and in the management of
Laundry Staff's performance which includes appraising, coaching and discipline.
• Check and eliminate work and health
hazards to personnel, check on safety and fire hazards, supervises cleanliness
of laundry and dry cleaning areas.
• Accomplish administrative duties related
to the position such as producing figures for the monthly production report,
attending meetings, maintaining a daily log, etc.
• Revenues, Expenses and Profit are
closely monitored and budgeted figures (over)-achieved.
• Hygiene standards are strictly monitored
• LQA (Leading Quality Assurance) audit
results are 85% and above.
• EES (Employee Engagement Survey) results are 75% and above
Additional responsibilities and tasks
can be added at any time according to the needs of the business and of the