Billing and Front Office Administrator

The Billings and Front office Administrator will be a crucial resource to secure an efficient, accurate, and timely billing and collection process, as one of the most business-critical processes in securing the cashflow for G42.
• Revenue assurance
• Oversee and streamline billing and collections processes
• Oversee all insurance and denial related processes
• Oversee client/guest registration process
• Oversee contact centre, front office and maintain SLA
• Handle client queries
• Coordination with finance, clinical team and other related stakeholders for service related queries
• Oversee the rate plan and pricing list
• Schedules and executes regular invoicing of all G42 clients
• Reconciles deposits ensuring amounts are sufficient and accurate
• Monitors accounts receivable and communicates effectively with late payment entities
• Tracks and generates appropriate commission and rebate amounts
• Regularly reviews and reconciles billing reports for accuracy
• Generates and schedules ad-hoc requests as directed key stakeholders
• Aids in documentation of current systems, processes, policies and procedures
• Maintains a working knowledge of all systems and processes related to the role
• Undertakes special data analysis projects as needed
Work Experience
• Bachelor s degree Finance or related field. Advanced degree or the equivalent in work experience preferred.
• A minimum of 5 years of demonstrated work experience in related field
• Commercial background with general understanding of the Healthcare sector and related networks, and product offerings
• Must be proficient in Microsoft office software including Excel and Word
• Advanced user of Microsoft Excel including experience working efficiently with datasets, e.g., Excel pivot tables and advanced MS excel modelling skills
• Requires excellent written and verbal communication skills
• Candidate must be detail orientated with strong organization and prioritization skills
• Ability to multi-task
• Strong analytical and problem-solving skills