عربي

الصفحة الرئيسية وظائف في الامارات وظائف في دبي وظائف مدير البوتيك في دبي مدير بوتيك

مدير بوتيك

Roger Dubuis

نشرت في نوفمبر 1, 2019

2 - 3 سنوات دبى - الامارات العربيه المتحدة

أي تخرج. أي جنسية

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.


KEY RESPONSIBILITIES
Reporting to the Brand Director, the Boutique Manager is fully responsible for the management and performance of the boutique and is a key contributor in seeking new business opportunities.
The Boutique Manager is responsible for meeting sales objectives and building long lasting relationships with the clients by providing them with a unique, luxurious and unforgettable luxury experience.
Performance Management and Business Development
• Meet and exceed the boutique sales targets in accordance with the brand retail strategy and procedures
• Analyse the business, propose and implement action plans to improve the results
• Demonstrate sales leadership and set performance targets& KPIs for the team
Sales Prospection
• Development of customer loyalty by way of excellence in service
• Develop local networking activities to discover new potential clientele & prospecting
• Identify and contact prospects to introduce Roger Dubuis collections
• Together with the Area Sales Manager, responsible for the external relationships on behalf of the boutique and the brand such hotels, embassies, media, celebrities, etc.
Boutique Management
• Ensure excellency within and outside of the boutique
• Ensure maximum client welcoming, handling, and servicing
• Be the brand ambassador at any given time, with the VIP clients / new customers
• Responsible for the overall appearance and maintenance of the boutique in accordance with the brand guidelines and concept
• Assist in timely boutique implementation and control of any new visual merchandising concepts
Boutique Operations Management
• Ensure all measures to avoid stock discrepancies at all times
• Execute monthly, quarterly and yearly stock-take processes
• Weekly follow up with the regional head office for stock replenishments and active order requests
• Ensure maintenance of all boutique timepieces when necessary (changing of straps, polishing, servicing, etc.)
• Identify strengths and weaknesses in existing operation to define action plans for implementation
Financial Control & Cash Registry
• Compliance with procedures with legal, fiscal and customs regulations
• Ensure cash registry controls
Reporting
• Ensure timely reporting of sales (daily, monthly) to the Brand Director
• Manage the incentive reports
• Manage the commission reports to be paid to the tour guides
Team Management
• Ensure performance of all boutique team members
• Responsible for the training of the new and existing team members
• Monitor the grooming and service delivery of the team, in line with company policy and boutique guidelines
• Conduct weekly and monthly team meetings, on the job trainings, appraisals, delegation of tasks, and feedback on expectations
• Prepare the weekly duty roaster, ensuring fairness in terms of sales opportunities
Customer & CRM Related Activities
• Responsible for the service excellency within the boutique and team
• Ensure attention to the existing clients, recruitment of new VIPs and building a prospect database for the sales and marketing activities
• Manage the client complaints with care and report any boutique, brand or product related issues immediately to the regional office
• Follow up and coordinate repairs and after sales related matters
• Manage the relations with the tour guides and concierges
CANDIDATE PROFILE
• Solid and well-rounded background in luxury retail or high end hospitality in a people management role (Essential)
• Background in the luxury watches and/or jewelry industries (preferred)
• Commercial awareness of the luxury market in the Middle East (Essential)
• Experience of dealing with high profile clients from different cultures and backgrounds (Essential)
• Experience of working in target / sales driven environment (Essential)
• Experience of building a CRM database (Essential)
• Languages spoken: English (Essential), Arabic/Chinese/French (Plus)
• Computer skills: Word, Excel, Outlook and PowerPoint
• Bachelor s or higher degree holder
• Result oriented, proactive and resourceful
• Empathetic leader and team player with good interpersonal competencies
• Agile communicator, feedback oriented and open-minded


مبيعات/تطوير الأعمال

الكلمات الرئيسية

مدير بوتيك

ابلاغ عن هذه الوظيفة

تنبيه:نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارةتحذير أمنيللحصول على المزيد من المعلومات.إذا تشك في أي غش أو احتيال, مراسلتنا عليabuse@naukrigulf.com

Roger Dubuis


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موقع الكتروني https://jobs.richemont.com/Roger-Dubuis/job/Dubai-Boutique-Manager-DU/565553401/


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