منسق فرع - الكويت

Key Responsibilities:
The responsibilities of an Arabic-speaking Branch Coordinator include, but not limited to the following:
• Handle incoming calls;
• Schedule, follow up and reconfirm appointments;
• Maintain contact with employees to ensure a proper work flow and that client matters are well addressed;
• Integrate and up-date client files;
• Handle client payments;
• Manage and control stocks;
• Provide, and ensure remarkable customer service is provided to clients;
• Perform/monitor opening and closing duties;
• Perform routine client outcalls;
• Perform up-selling and cross selling of Products, Treatments and Packages; and
• If required, replace the Branch Manager and act as the Branch Manager when the current Branch Manager is on leave or is otherwise absent.
Skills Required
Experience in Sales & Customer Relation is a must aside from the following:
• Excellent communication skills - English & ARABIC;
• Good persuasion techniques;
• Service and customer oriented;
• Outgoing, energetic, and friendly personality;
• Lebanese candidates preferred.
Candidates coming from the following industry are encouraged to apply
• Healthcare / Medical; or
• Aesthetics / Dermatology; or
• Health & Wellness / Medical Spa