Greet and serve the guest in accordance with the JW Marriott s food and beverage standards. عرض الضيافة العدوانية مع كل من الضيوف والشركاء-عمال. Take pride in all facets of the service to include quality, مظهر خارجي, and cleanliness of self and restaurant. Smile is to be a part of the uniform.
•وظيفة بدوام كامل مقرها في جي دبليو ماريوت ماركيز دبي
•الحد الأدنى من تجربة 2 سنة من موقف مماثل داخل فندق خمس نجوم
•التركيز على العملاء
•مهارا ت الاتصال الجيد
•Minimum lifting 50 lbs.
•Ability to verbally communicate effectively with guests and co-workers
•Pushing, pulling, bending, stooping, upward reaching
•Exposure to cleaning chemicals
•Prolonged periods of standing and/or walking
•Be able to sing as part of the restaurant concept
Education or Certification:
•دبلوم المدرسة الثانوية أو ما يعادلها
The following are specific responsibilities and contributions critical to the successful performance of the position:
•Set up the restaurant efficiently and accurately, including the tables, bar and anti-pasta/fish counter
•Actively participate in daily stand up briefings and taste panels
•Ensure knowledge of the Basic of the Day and the Food and Beverage Brand Standards, and ensure these are followed
•Handle an assigned station, and leave the floor only after permission from a supervisor
•Take and serve guest orders promptly and according to Brand Standards, sequence of service, and sales dialogue
•Be aware of any 86 items
•Always offer a choice of sparkling or still water
•Check back after two bites of the main course
•Crumb the table after main course or when necessary
•Change the ashtray after two butts and after putting dishes on the table
•Offer a refill when a third of the drink is left
•Clear empty glasses and dishes as necessary
•Serve all beverages in accordance with Brand Standards and Use Records
•Answer any guest questions about the menu items, daily specials and beverages, including knowledge of the ingredients, preparation methods and garnishes. Make appropriate suggestions to suit guest needs and proactively up-sell items.
•Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct.
•Operate the MICROS and Respak system accurately:
•Ensure accurate and informative punching of orders
•Have any voids or adjustments initialed by a supervisor
•Enter and update the Respak system accurately, without adding unnecessary profiles
•Ensure the prompt bussing of tables once the guest has departed. Ensure all re-setups of tables are clean, stain free and accurate, with special attention to detail.
•Side stations must be clean and organized at all times.
•Do all necessary set-up and side work as assigned.
•Each associate is expected to carry out, within their capabilities, all reasonable requests by management. This may involve working in or moving to another Food& Beverage outlet.