عربي

الصفحة الرئيسية وظائف في الامارات وظائف في دبي وظائف Business Manager في دبي مدير الأعمال

مدير تطبيقات الاعمال

Rotana Hotels & Resorts

نشرت يوم 23 مارس, 2020

5 - 6 سنوات دبى - الامارات العربيه المتحدة

أي تخرج. أي جنسية

سهل التطبيق

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Job Description
We are currently seeking for passionate and dynamic Business Applications professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a
Business Applications Manager
you are responsible for conducting scheduled audits in all hotel operations and ensuring that these provide a tangible insight into the hotels adherence to Rotana s Brand Standards in terms of guest services, guest stay experience, property condition and cleanliness. Your role will include key responsibilities such as:
Provide oversight and management to the IT Application team to deliver IT services
Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools
Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates
Manages the release process for applications which includes effective department wide and end user communication
Manages testing scripts and identifies opportunities for improvement
Negotiates resolution of conflicting requirements across the agencies and/or departments
Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team
Hires and evaluates the performance of direct reports, and provides ongoing coaching and staff development.
Addresses individual staff performance problems as needed
Manages delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications
Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups
Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies
Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies
Assists with the preparation of budget for IT systems and services related interfaces and applications
Keeps abreast of new developments and forecasts future trends in the area of application integration in the Hospitality industry
Maintains a strong understanding of technology and its application to achieve business objectives
Serves as an internal consultant to other IT management staff and operations community as needed
Develop and maintain an effective on-call rotation for 24/7 support
Provides ongoing troubleshooting, support, and maintenance of applications, including 24/7 on call coverage as required
Skills
You should hold a degree in the hospitality field and possess five years operations experience within reputed hotel chains and five star deluxe operations. You must be computer literate with excellent written and oral English skills.
The ideal candidate will be self-starter with excellent organizational skills and a strong eye for details. You must possess the ability to identify inconsistencies and work towards achieve excellence in service and brand standards through prompt and timely communication of results and follow ups, while also possessing the following competencies:
Understanding the Business
Team Building
Planning for Business
Leading People
Valuing Diversity
Managing Operations
Customer Focus
Adaptability
Influencing Outcomes
Drive for Results


فنادق/ضيافة

مبيعات/تطوير الأعمال

الكلمات الرئيسية

مدير تطبيقات الاعمال

الدخول للتقدّمسجّل وقدّمقدّم بدون تسجيل

ابلاغ عن هذه الوظيفة

تنبيه:نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارةتحذير أمنيللحصول على المزيد من المعلومات.إذا تشك في أي غش أو احتيال, مراسلتنا عليabuse@naukrigulf.com

Rotana Hotels & Resorts


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موقع الكتروني https://www.amitojobs.com/job/264949/business-applications-manager/


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