The CEO will serve as managing director of corporate operations. The ideal candidate for this position has previous corporate management experience in the UAE and a proven track record for effective team management and results-driven leadership.
PRIMARY DUTIES AND RESPONSIBILITIES
PLANNING AND OPERATIONS
Provides senior management of all aspects of the company's operations
Supervises and directs managers and on-site direct reports from other departments.
Initiates, manages and monitors appropriate interventions to ensure compliance with local regulations or accrediting organizations and licensure requirements.
Collaborates with the rest of the executive team to optimize the growth and performance of the organization as measured by the financial statements
Responsible for strategic and fiscal planning, management, and accounting for the business
Responsible for planning of future growth by assessing existing and future market needs, establishing priorities and identifying fiscal and human resource needs for future development.
Participates, as required, in recruitment activities. Establishes schedules and identifies staffing needs for the organization
Reviews and acts on inspecting agencies reports, and keeps department leadership informed.
Develops an efficient and effective collaborative relationship between team members , while fostering a positive working relationship. Emphasizes communication between management and staff in an open and positive manner, by holding regular meetings.
Participates in the evaluation of and investment in information technology applications to achieve improvement in customer service levels or financial performance.
Coordinates maintenance of all facility space, equipment, utilities, furnishings, and grounds.
Maintains a comprehensive and effective communication and management style that is open, interactive, communicative, and engaging and promotes a common understanding of the market, vision, and strategy of the practice. Promotes a culture of two-way communication and creates opportunities for physician/staff participation in decision process.
MARKETING AND DEVELOPMENT
Coordinates with the Marketing and Public Relations Department to publicize the organization and the services/products offered.
Develops internal training for employees and potential programs for community education.
Collaborates with fiscal affairs and finance departments in the development and preparation of annual budget, revenues, operating expenses and capital expenditures. Implements and complies with fiscal policies and reporting procedures in accordance with the company's guidelines.
Works to optimize the financial performance of the organization by improving the revenue cycle and managing expense control as appropriate through reviews of expenses and staffing requirement based on productivity and measurement.
Collaborates with the rest of the management team to optimize the growth and performance of the business, as measured by the financial statements
Responsible for strategic and fiscal planning, management, and accounting for the business. Responsible for planning of future growth by assessing existing and future program needs, establishing priorities and identifying fiscal and human resources for development.
HUMAN RESOURCE MANAGEMENT
Supervision of the HR functions. Such duties include, but may not be limited to recruiting, hiring, counseling, evaluating, and terminating staff in accordance with policies and procedures.
Responsible for continuous staffing review for both quality and quantity while growing the staff to meet increasing customer demands. Develops and provides site-specific orientation and training programs for staff.
Ensures that the Human Resources Policies and Procedures are implemented and adhered to. Establishes policies to appropriately and effectively support high quality, highly satisfied and cost-effective customer care in accordance to the policies.
Responsible for the overall efficient utilization of all company's assets.
Supervises employee relations, conflict resolution and grievance procedures. Responsible for compliance with employment laws and guidelines.
Implements supervisory growth and development program and uses supervisory tools and methods to maintain fair and consistent policy application across the organization.
Participates in planning, promoting and conducting organization wide performance improvement activities using six-sigma or other endorsed programs. Develops and directs performance improvement monitoring activities reporting progress toward achieving quality management goals.
Maintains professional affiliations to enhance professional growth and remain current with the latest trends in the industry.
Performs other duties as requested by the senior executive team.
Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. Management reserves the right to revise duties as needed.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience managing a medical supply and pharmaceutical business
Excellent problem solving skills and the ability to identify opportunities to improve process
Superior leadership skills and experience, particularly in cultivating a high performing leadership team and in developing and maintaining excellent relations with staff at all levels
Excellent written and verbal communication skills are mandatory as well as basic computer literacy and skills
Strong financial management skills since must be able to identify opportunities to improve operating efficiency, increase revenues and effectively control expenses
Ability to translate vision into a strategic plan and execute the plan with excellence
Experience developing revenues and optimizing the revenue cycle in a clinical setting; a solid understanding of the financial dynamics
Excellent presentation, communication, organization, and conflict resolution skills and capabilities
Ability to balance strong business capabilities and high business ethics with a commitment to clinical and service excellence