عربي

الصفحة الرئيسية وظائف في لبنان Customer Service - Aley City

Customer Service - Aley City

Client of HireLebanese

نشرت على 17 أغسطس 2020

1 - 2 سنوات Lebanon - Lebanon

اخرى(اخرى). أي جنسية

سهل التطبيق

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Role:
To provide outstanding customer service to our customers, overseas distributors and subsidiaries. Ensuring compliance at all times
Responsibilities:
- Provide an excellent service for end customers
- Receive orders from customers and manage them in line with company policy and systems, ensuring a quality of service by answering telephone calls; interviewing clients; verifying the information
- Work collaboratively with other departments for dispute resolution.
- Establish close relationships with customers and commercial partners to gain their trust.
- Respond to customer queries in a timely and professional manner.
- Develop solid product knowledge in order to provide accurate information to customers
- Work as part of a team, with a flexible & proactive approach to increase and maintain the quality of service.
- Raise quotations for customers as requested and in line with Company Policy, as applicable.
- Implementation of tools and dashboards for metric visibility and communication
- Drive data analysis weekly for all customers and report it to the direct manager
- Responsible for timely, accurate and complete record keeping
- Follow up with customers
- Create a local database for each client
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Education: Bachelor's degree from an accredited university or college
Qualifications needed:
- Proven experience in customer service normally including at least 1 year of prior experience in customer service.
- Outstanding communication skills, both written and oral.
- Competent with Excel and Word
- Ability to manage self and tasks a proactive manner
- Excellent organizational and administrative skills
- Attention to detail.
- A calm and analytical approach to problem solving.
- Ability to communicate using local language and additional languages if role requires.
PREFERRED SKILLS
- Experience with managing multiple projects.
- Ability to work in a cross-functional cross-country team environment.
- Willingness to work as part of a team, and drive/progress individual projects.
- Fluency in Arabic and English


الكلمات الرئيسية

Customer Service - Aley City

الدخول للتقدّمسجّل وقدّمقدّم بدون تسجيل

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تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

Client of HireLebanese


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الاسم / التعيين:
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موقع الكتروني https://www.hirelebanese.com/jobdetails.aspx?id=185168


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