عربي

الصفحة الرئيسية وظائف في المملكة العربية السعودية وظائف في الرياض وظائف مدير خدمه عملاء في الرياض مدير خدمة عملاء

Customer Service Manager (Female)

Client of Propel Consult

نشرت في سبتمبر 14, 2020

3 - 5 سنوات Riyadh - Saudi Arabia

ليسانس في الآداب. أي جنسية

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.


Main Purpose of the job:
• Recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining department employees, setting objectives, evaluating & developing according to Company Policies and Procedures.
• Communicating job expectations; monitoring, appraising, and reviewing job contributions, enforcing policies and procedures.
• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews
• Determines customer service requirements by maintaining contact with customers ; conducting surveys; benchmarking best practices
• Improves customer service quality results by measuring and monitoring through effective KPIs.
• Analyzing information and applications
• Re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
• Preparing and completing action plans, Initiating corrective actions with daily, weekly and monthly reports that are required to monitor the business performance.
• Preparing an annual suggested plan with a proper budget and Scheduling expenditures and Forecasting requirements
Key Experiences:
• Bachelor degree.
• 3-5 years of relevant experience in the same position. And minimum 8 years experience in total
• English Language: Excellent
• Computer & system Oriented
• Customer & Consumer Oriented
• High Communication & Leadership Skills


الكلمات الرئيسية

Customer Service Manager (Female)

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

Client of Propel Consult

Established in 2009 by Barry Prost and Jamie Groom, Propel Consult provides a broad range of high quality recruitment and management consultancy services to employers in the Middle East. The company’s professional services focus on these distinct specialist divisions:





- Oil & Energy

- Construction & Engineering

- Human Resources

- Banking & Finance



Originally established in Ireland, the company is headquartered in Bahrain, which is also its centre of excellence for the region to facilitate the retention of corporate standards, culture and values. The company’s mission is to add value to its client organizations by continually delivering the best quality human resource solutions that save both money and time. Its range of services includes:

- Database Search

- Structured Interviewing & Selection

- Ancillary Consulting Services (Exit Interviews & Salary Surveys)

- Managed Advertising Assignment

- Integrated Project Management





With a team of over 100,000 employees that include highly experienced, dedicated and qualified professionals, Propel Consult is always on the lookout to hire the top talent for different positions and roles.

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موقع الكتروني https://recruitcrm.io/apply/10550168?source=Jobspage


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