Al Forsan International Sports Resort is looking for talented individuals to join our team!
The first resort of its kind in the Middle East, Al Forsan International Sports Resort offers exciting sporting activities and entertainment for all ages and skill levels.
We have world-class facilities catering to a wide array of sports and Olympic-standard activities such as shooting, equestrian, and motorsports to paintball, wakeboarding, and waterskiing – all under one roof.
About your job:
• You will book and process resort reservations for individuals and/or groups that are requested either by phone or from within the resort; process cancellations, revisions, and information updates on changes.
• We will need you to up-sell where possible to maximize revenue.
• You will approach all guests and employees in an attentive, friendly, courteous and service-oriented manner and register, and allocate appropriate booking activities for the guests
• You will be required to use guest preference and guest history information at every opportunity and ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
• You always project an image of professionalism and willingness to provide personalized services to guests
• It will be your responsibility to process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, activity fees and food, completing cashier and other reports, preparing deposit, and counting
• You will also book and confirm restaurant, transportation, or entertainment reservations, and arrange for tours