عربي

الصفحة الرئيسية وظائف في الامارات وظائف في العين وظائف مشرف خدمة العملاء في العين مشرف خدمة العملاء

مشرف خدمة العملاء

Fakih IVF L.L.C.

تم نشره يوم 27 ديسمبر 2020

3 - 5 سنوات Al Ain - United Arab Emirates

أي تخرج. أي مواطن عربي انثى

التأمين الطبي وتذكرة الطيران السنوية وإجازة سنوية لمدة 30 يومًا

سهل التطبيق

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

• Responsible for all front desk (Reception and admission) activities and personnel.
• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guest’s managers and customer service.
• Review schedules of the front office staff and submit to the Clinic Manager and HR Department.
• Supervises workload during shifts.
• Participates in the selection of front office personnel.
• Evaluates the job performance if each front office employee.
• Maintains working relationships and communicates with all departments.
• Maintains, Monitors, and prepares group requirements.
• Responsible for the daily report and to provide it to higher management
• Responsible for Monthly data report to be submitted to the management
• Responsible for patient’s follow up, complaint management and patient satisfaction.
• Ensure all files are screened, cleared and completed before admitting the patient one day before the surgery.
• Ensure financial status; approvals are obtained before admitting and discharging the patient.
• Ensuring admission and discharge check list is being filled and completed.
• Ensure admission and discharge information is being communicated with the following departments (nurses, doctors, insurance, Embryology lab and OT).
• Confirm with OT for the procedures done before discharging the patient.
• Ensure effective communication between the correlated departments.
• Prepare the daily /monthly report for the surgeries and statistics
•Trains, cross-trains, and retrains all front office /admission personnel.
•Collects data and information about patient care concerns, needs and problems and implement appropriate corrective actions.
•Analyses statistics or other data to determine the level of center’s customer service.
•Prepares reports and analyses highlighting progress, adverse trends and suggesting appropriate recommendations or conclusions.
•Responds to customer requests and questions regarding services, products and account information. Analyzes and rectifies customer concerns using established procedures.
•Perceives and interprets patient needs and translates them into effective solutions.
•Responds to the needs of the patients by ensuring immediate action.
•Supports employee involvement in decision making and problem solving and facilitates dialogue between patients, physicians, nurses and administrative managers to resolve patient complaints and problems.
•Refers complaints of a serious nature to the clinic manager and follow up the analysis.
•Follows up action taken in case where required.
•Attends meetings and participates on committees as required.
•Enhances professional growth, training and development through participation in educational programs, current literature, in service meetings and workshops.
•Monitors all VIP, special guests and requests made by them.


كاشيير / صرّاف / الفواتير والدفع

ملخص المرشح المطلوب

منطقة الوظيفة: العين
تفضيل الجنس: أنثى (الناطقين باللغة العربية فقط)
الخبرة السابقة: 4+ سنوات كمشرف في مجال الرعاية الصحية (عيادة أو مركز طبي أو مستشفى)
القسم: المكتب الأمامي/ رعاية العملاء
الجنسية: يفضل أن يكون متحدث عربي أصلي

الكلمات الرئيسية

مكتب أمامي Cashier Activities Senior Front Office Associate أمين الصندوق مشرف المكتب الأمابي خدمة العملاء خدمة العملاء Customer Care Supervisor Senior Billing Supervisor رعاية صحية Clinics مستشفى Medical Center

الدخول للتقدّمسجّل وقدّمقدّم بدون تسجيل

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

Fakih IVF L.L.C.

Fakih IVF Fertility Center is one of the leading Infertility, Gynecology, Obstetrics, Genetics and IVF centers in the GCC Region.

Fakih IVF Fertility Center opened the first private IVF center in Dubai in 2011. The second UAE location was opened in Abu Dhabi in April 2013. In 2014, Fakih IVF Fer tility Center's medical partner's Fakih Medical Center opened in Abu Dhabi, Al Ain and, Dubai. Fakih IVF Fertility Center has a full-service Genetics Laboratory in-house.

Fakih IVF Fertility Center started with the vision of Dr. Michael Fakih, a Consultant in Reproductive Endocrinology and IVF who began his career in 1987. Dr. Fakih prides his staff on their original and innovative approach in treating all cases of infertility. At Fakih IVF Fertility Center, each couple is assessed and a treatment plan is designed specifically for them. Fakih IVF Fertility Center continually strives to improve medical protocols and invests in the newest technologies in order to excel in their commitment to help families grow and ultimately achieve the highest success rates.
المزيد
عرض تفاصيل الاتصال

الاتصال

الاسم / التعيين:
غلين أوليفيرا، CHRP (ملف شخصي على LinkedIn) - مساعد مدير - التوظيف

موقع الكتروني https://fakihivf.com/


معلومات إضافية مطلوبة

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