مستشار نجاح العملاء - مينا (x 2)

Key Requirements
• Ability to co-ordinate a number of high-end requests at any one time multi-tasking is a required skill
• Understand & digest any
analytical data and provide recommendations for improvement
• Actively achieving high
levels of customer satisfaction
• Monitor all aspects of
online activity and provide weekly & monthly reviews
• Excellent communication
skills
• Ability to drive the
conception and development of innovative, engaging, on brief digital ideas
for clients
The Candidate
The ideal candidate will be entrepreneurial, ambitious, possess excellent communication skills and ideally come from a solid account management or customer service background. You will need to have excellent strategic planning skills and be commercially aware. In addition to these skills we look for staff who are enthusiastic, energetic and who show great leadership qualities.
***Please note that applicants must already reside in the UAE***
Essential Skills
• Unwavering customer-focus
• Impeccable organisation and
administration skills
• Exceptional telephone manner
• Ability to understand clients needs and consider practical solutions
• Confident and articulate in presenting
ideas internally and to clients
• Entrepreneurial flair with a
natural acumen for business
• Demonstrate innovation and
pro-activeness every day, with your team and to your clients
• Able to look at the bigger
picture and provide alternative solutions to any potential problems
• Outstanding communication skills, along with confidence in communicating to all levels of a business structure both internally and externally
• Ability to adopt new
software and processes as well as a keenness to suggest improvements
• Ability to prioritise
workload and multi-task
• Experience of operating to
tight deadlines, delivering results on time and to plan
• Comfortable with evolving
requirements and a fluid working environment
• Ambition to learn, improve
and exceed daily within your role
Salary
DOE
Location
Dubai
Department
Customer Success
Position Reports
To
Regional Managing Director