عربي

الصفحة الرئيسية وظائف في البحرين وظائف في المنامة Customer Manager Jobs In Manama مدير العملاء

مدير نجاح العملاء

ACI Worldwide

Posted on April 8, 2020

4 - 6 سنوات المنامة - البحرين

أي تخرج. أي جنسية

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.


responsibility includes multi-year account planning and relationship management
of major accounts, orchestration of executive level relationship management
with customers and ACI senior/executive leadership and account get-to-green
planning.
The CSM has
indirect responsibility to expand revenue from cross-sell and up-sell through a
lead generation process leveraging insights from the account monitoring.
Ideally you will come from an eCommerce background with experience
of building on an already established account, you will need great relationship
building skills, both internal and externally and be dynamic in your approach.
Responsibilities:
• Execute
a consistent approach for major account planning and relationship
management.
• Ensure
these account plans are robust and tested.
• Systematically
identify and measure growth and expansion opportunities.
• Expand
Relationships through effective Lead Generation by expanding revenue in
accounts through cross-sell and up-sell opportunities.
• Communicating
proactively with differing organizations, surfacing opportunities and/or
issues.
• Lead
the account team(s), ensuring collaboration within the team and across the
customer life-cycle to deliver optimal results for both the customers and
ACI.
• Achieve
defined metrics including but not limited to, backlog growth, annual
revenue and customer satisfaction.
• Perform
other duties as assigned.
Understand and adhere to
all corporate policies to include but not limited to ACI code of ethics and
global information security.
Requirements:
• Significant
experience in customer facing roles working with Fortune 100 and/or very
large can complex strategic clients.
• A background in Payments & eCommerce, working with established
eCommerce clients
• Strong
business and negotiation skills.
• Proven
experience with account planning and review process including customer
experience and relationship management.
• Experience
with recurring revenue business models, commercial and contractual
term-based software license agreements, account planning and management
process and payments as applicable to banking, commercial and/or financial
intermediaries.
• Vertical industry experience working with clients in eCommerce,
commercial banking, retail banking, consumer finance, insurance,
healthcare, higher education and/or government.
• Payments or payments related field with strong knowledge of
payments ecosystems.


مبيعات / تطوير الأعمال

الكلمات الرئيسية

Customer Success Manager

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

ACI Worldwide


عرض تفاصيل الاتصال

الاتصال

الاسم / التعيين:
-

موقع الكتروني https://aciworldwide.referrals.selectminds.com/jobs/customer-success-manager-payments-ecommerce-3570


معلومات إضافية مطلوبة

طلب صاحب العمل بعض المعلومات الإضافية مع طلبك للحصول على هذه الوظيفة

تسجيل الدخول الى نوكري غلف

مواصلة استخدام

ستبقى جميع أنشطتك سرية

أو