عربي

الصفحة الرئيسية وظائف في فلسطين وظائف في القدس Technician Jobs in Jerusalem فنّي

DESKTOP TECHNICIAN in Jerusalem, Israel

EXCIS COMPLIANCE LIMITED

نشرت على أكتوبر 27, 2020

1 - 3 سنوات Jerusalem - Palestine

أي تخرج. أي جنسية

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

No.
Title
1. Provide first/second level contact and problem resolution for customer issues.
2. Work with Third Party Vendors to remediate complex AV issues as needed
3. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
4.  Should have basic knowledge of Mac operating system, to support Apple pc users.
5. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
6. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Able to provides Break Fix, fault diagnosis and resolution.
7. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
8. Prov ide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents.
9. Install, upgrade, support and troubleshoot for printers, computer hardwar. Performs general preventative maintenance tasks on computers, laptops, printers.
10. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
11. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Cente
12. Providing fault analysis to customer s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
13. Need to provide day to day local
emote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
Requirements
Behavioural
ü This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
ü Technical
ü Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application
ü Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
ü Should have basic knowledge of Mac operating system, to support Apple pc users..
ü Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
ü Capable to use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
ü Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
ü Performs general preventative maintenance tasks on computers, laptops, printers.
ü Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
ü Install, upgrade, support and troubleshoot for printers, computer hardware.
ü Proven analytical, troubleshooting and problem- solving skills.
ü Proven ability to multi-task, effectively determine priorities and meet SLA s.
ü Excellent communication relationship-building and internal customer service skills.
ü Adaptable and flexible in a fast-changing industry and work environment.
ü Willing to work off-hours and weekends when required for projects or emergency support.
LANGUAGE SKILLS [level A1-C2]
1. Fluency in English
2. Local Language


تركيب / صيانة / عمليات / اصلاح

الكلمات الرئيسية

DESKTOP TECHNICIAN in Jerusalem Israel

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

EXCIS COMPLIANCE LIMITED


عرض تفاصيل الاتصال
معلومات إضافية مطلوبة

طلب صاحب العمل بعض المعلومات الإضافية مع طلبك للحصول على هذه الوظيفة

تسجيل الدخول الى نوكري غلف

مواصلة استخدام

ستبقى جميع أنشطتك سرية

أو