Manage, plan, and develop the public transport fleet service & maintenance functions including reception &
accident evaluation, fleet services & maintenance and fleet maintenance management through the Emirates of
Dubai and assigned region to ensure the best of buses and manpower. Identify solutions, polices, procedures, and
define Management systems to be implemented.
KEY RESULTS ACCOUNTABILITIES
Manage and ensure submission of the yearly business objectives by employees.
Manage the performance management system and ensure form completion in all aspects including counselling
remarks, identification of training and development needs of employees.
Manage, prioritize and direct the scheduling and work activities of staff; participate in decision making
regarding personnel issues; develop; communicate, and monitor staff adherence to departmental policies, as
well as plan, coordinate and evaluate fleet and facility maintenance services.
Work closely with various departments and division to ensure the effective repairs, maintenance and timely
availability of vehicles and equipment.
Direct and ensure the proper orientation program for new Directors including the clarification of their role and
Perform other responsibilities associated with the position as appropriate.
Ensure the timely submission of Management objectives to the CEO.
Manage and maintain department assets efficiently in line with RTA Assets Management System (AMS)
requirements and continually ensure asset information quality within AM technical system.
b) Maintenance and Services Management:
Provide, develop, and maintain direction of fleet service & maintenance functions that includes Fleet
maintenance depots, Public Bus maintenance and Inter-City Transport maintenance management through the
Emirates of Dubai.
Manage to measure the performance of Bus fleet service & maintenance operational capability, performance
of technical inspection and ensure that the fleet service & maintenance activities done as per the contractual
obligation with the contractors.
Ensure achievement of targeted results in each key performance area as outlined in the plan.
Promptly report all accidents and/or potential hazards
Manage budget and special projects including the activities of outside vendors and contractors; develop
project budget and track expenditures for compliance; and review and approve special requisition and payment
including billings for materials, supplies, and services.
Ensure all the environmental aspects in the area of responsibility are identified and actions are taken prior to
ensure compliance to the Health & safety Environment HSE standards.
Comply with the RTA s quality standards and requirements
Collate training information from the performance appraisal forms for identification and designing individual
Comply with the RTA applicable HSE rules and procedures
Quality & Excellence Standards:
Health, Safety & Environment
Comply with the RTA policy in respect to management, customer, suppliers, and employees, and to carry out
duties and responsibilities as per RTA Code of Ethics
Manage and provide all the support for the main maintenance bases and Depots including site visits.
Ensure efficient, courteous and timely services to all employees requests and inquiries
Manage to forecast all Technical inspection for Dubai Bus which can help increase performance and quality.
Ensure achievement of the quality objectives as set forth in the Authority and department quality plan.
Manage to conduct planned and random site visit to ensure and confirm that standard fleet service &
maintenance test and inspection done by the contracting company, revision of depots conditions to evaluate
its validity, fleet service & maintenance.
c) Training & Development
Mobilize available resources, through liaison with support departments, other offices to create project teams
capable of completing effective, quality work.
Work with directors, managers, and authority leads to develop budgets, schedules, and action plans for
the various elements of cross functional project, team and/or committee, ensure that the project meets or
exceeds goals established in these plans.
Manage of fleet service & maintenance work; establish fleet service & maintenance standards, supervise on
standard evaluation conducted by other dealers/contracting company.
Oversee fleet service & maintenance data on bus under operation to keep bus utilization higher as possible,
follow up of all fleet service & maintenance sectors and ensure work performed, completed smoothly and in a
Develop and provide a comprehensive strategic plan, objectives and KPI for all activities, projects implemented
and to ensure it s implementation effectively and efficiently as per RTA vision, policy, rules and regulation
Bachelor degree in Engineering: Mechanical, Industrial, Management Engineering from a recognized university.
Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches
employees to meet high performance standards.
Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple
Computer-literate performer with extensive software proficiency covering wide variety of applications
12 years of working experience in maintenance, familiarity with the inspection procedures.
Excellent knowledge of road and transportation engineering practices, regulations, functions, systems, and
Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining
complex work processes.
Resourceful team player who excels at building trusting relationships with customers and colleagues.
Innovative problem-solver who can generate workable solutions and resolve complaints