What You'll Do
You will be responsible for establishing
the strategy for enhancing the firm s operational resilience and execute that
strategy as part of the crisis function s broader efforts to minimize the
impact of disruptive events.
In this role, you will facilitate effective collaboration across
teams within risk, technology, legal, people, finance, and client service, as
well as any cells operationally impacted by disruptive events. Also, you will
advise and work with teams of senior current and former firm members and
communicate and report key decisions, progress, and event status to them.
During disruptive events, you will support
teammates in crisis response, driving the execution of operational continuity
and recovery strategies, providing integrative leadership, structure, guidance,
and recommendations that enable a quick and appropriate operational response,
and advise firm function leaders and teams on resilience best practices,
continuity planning in the context of a global strategic consulting firm.
You will also bring these function leaders
and others together for frequent workshops and exercises to test operational
resilience and recovery strategies in simulated environments, fostering a
culture of continuous learning aligned with McKinsey & Company s ways of
You will develop an operational resilience
center of excellence to set strategy and goals/objectives in close
collaboration with firm functions and practices who are expected to endorse and
integrate these resilience goals/objectives into their strategic plans.
Additionally, you will support the crisis response function, helping to shape
the firm s response strategy through the application of significant expertise,
development of practical operating models, playbooks, and supporting tools as
they relate to crises of an operational nature.
One of the key parts of your work will
be setting the framework by which IT-DR receives prioritization guidance
for technical resilience planning and work closely with the IT-DR team to
ensure programs are closely aligned.