عربي

الصفحة الرئيسية وظائف في مصر وظائف في القاهرة وظائف مدير السوق في القاهرة المدير المناوب

هذه الوظيفة قديمة وقد يتم شغلها

المدير المناوب (المصري فقط)

Kempinski Hotel

نشرت في 31 مايو, 2019

3 - 4 سنوات القاهرة - مصر

مصري

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Royal Maxim Palace Kempinski
The Royal Maxim Palace Kempinski is a haven of tranquillity in the heart of New Cairo. Offering a range of palatial services, the hotel features the finest rooms coupled with the highest levels of service and is an ideal base from which to explore the amazing city of Cairo.
The hotel s optimum location on the city s ring road and its close proximity to Cairo International Airport make the hotel the perfect starting point from which to explore Cairo s treasures.
Duty Manager
Under the guidance of the Front Office Manager assess,
evaluate and ensure that long-term and short-term of the department are
met. Support and assist Front Office and
all Departments in the hotel to ensure a smooth, prompt and effective service
to all guests.
Direct and manage Front Office in absence of the Front
Office Manager, respectively Assistant Front Office Manager
Key Responsibilities:
•Ensures the smooth running of the operations on a day to day basis and in a pro active manner.
•Ensures that as per Kempinski Health & Safety Policy the Fire Exits are free of obstacles.
•Support and assist all Front Office sections.
•Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems.
•Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them.
•Check all correspondence of the day s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required.
•Control room availability for walk-ins and establishe accountability for guests departure dates and times.
•Follow up with Housekeeping any unresolved room discrepancies.
•Maintain reservation procedures, same day arrivals.
•Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to companyinstructions.
•Check all billing instructions and guest credit for accuracy. Follow up and resolve
•related issues.
•Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.
•Ensures that all departmental information is kept accurately and up to date.
•Promotes in house sales and facilities to maximize hotel revenues.
•Understand and carries out duties in line with Hotel Emergency Procedures.
•Inspects Front and Back of house for cleanliness, Health & Safety and reports any faults to concerned departments.
•Inspects guestrooms on a daily basis.
•Co-ordinates/Assists security personnel in all related matters.
•Responds promptly to any operational requests from Front Office and other hotel departments.
•Attends to referred and unsolved problematic situations
•Co-ordinates and assists with accommodation and transportation of guests in overbooked situations.
•Completes VIP, delegations and group leaders welcome and farewell as appropriate.
•Conduct efficient hand-over with coming Manager.
•Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.


فنادق/ضيافة

الإدارة

ملخص المرشح المطلوب

* Desired Skills & Qualifications:
•Minimum 3 years Front Office Supervisory position
•Preferably as Section Head in 5 star property.
•Proven track record with good progression.
•Mature & Customer focused.
•Local language excellent oral and written skills (as applicable)
English excellent oral and written skills
Additional language - beneficial
About Kempinski
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
Embrace an experience as individual as you are

الكلمات الرئيسية

تدبير منزل الفواتير عمليات مبيعات داخلية الهندسة المبيعات رئيس قسم حجز التركيز إدارة، أمن، شرطة، كمبيوتر مجال

ابلاغ عن هذه الوظيفة

تنبيه:نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارةتحذير أمنيللحصول على المزيد من المعلومات.إذا تشك في أي غش أو احتيال, مراسلتنا عليabuse@naukrigulf.com

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