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الصفحة الرئيسية وظائف في الامارات وظائف في دبي وظائف المدير المناوب في دبي المدير المناوب

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Fairmont Hotels & Resorts

نشرت في ديسمبر 31, 2019

2 - 3 سنوات دبى - الامارات العربيه المتحدة

أي تخرج. أي جنسية

سهل التطبيق

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Duty Manager
At Fairmont Hotels & Resorts, our Colleagues and Leaders are with the exceptional service they provide to our guests and also to one another. Be an ambassador for your hotel team as Duty Manager, where you will provide support as needed throughout all departments in support of efficient hotel operations and a memorable guest experience.
Hotel Overview:
A
unique blend of contemporary design and urban chic, Fairmont Dubai is an icon
in the business heart of the city. Just minutes from Dubai's key attractions,
our hotel is linked to the Dubai International Convention Centre. Ten
contemporary dining experiences intrigue the palate, our signature Spa and
health facilities offer a wealth of amenities, including two terrace sundecks
complemented by handcrafted mosaic swimming pools. Fairmont Dubai brings
together luxurious surroundings and modern amenities with renowned Fairmont
service.
Summary of Responsibilities:
Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Ensure guest satisfaction levels
and standards of quality of service, in addition to actively developing and
implementing new systems and standards
• Handle Guests comments and
complaints, ensuring Guests needs are met or exceeded.
• Participate in interviewing and
recruitment of Front Desk Agents.
• Ensure efficient training and
development of personnel by means of detailed systems and procedures in the
Front Office (training manuals, fact sheets, internal coding systems, etc.)
• Give effective support to staff
for the work, which has to be done and assists in all matters pertaining to the
Front Desk.
• Oversee and participate in guest
relations and direct arrangements for VIP and special attention reservations.
• Organize, coordinate and supervise
training, conduct regular training sessions and communications meetings.

Responsible for development and
performance management of all Front Desk Colleagues.
• Coordinate and communicate of
information pertinent to all other departments to ensure the highest level of
guest service.
• Knowledge in emergency procedures,
general crisis situation procedures and keeping health and safety in the
forefront.
• Ensure that all controls are in
place and are adhered to, ie. rates, market codes, etc.
• Responsible for personal cash float
• Ensure Fairmont policies and
procedures are known, followed and enforced, promote the philosophy of
empowerment within guidelines
• Other duties as assigned


فنادق/ضيافة

مبيعات/تطوير الأعمال

ملخص المرشح المطلوب

Qualifications:
• Previous leadership experience in Front Office required
• Previous Property Management System experience preferred
• Computer literate in Microsoft Window applications preferred
• University/College degree in a related discipline an asset
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements:
Please note that you must be
eligible to live and work in Dubai. We will assist successful applicants with
the visa process and provide flights and accommodation.
APPLY TODAY : Whether you re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That s why you'll find exceptional work opportunities throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London s The Savoy, New York s The Plaza, and Shanghai s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

الكلمات الرئيسية

المدير المناوب

الدخول للتقدّمسجّل وقدّمقدّم بدون تسجيل

ابلاغ عن هذه الوظيفة

تنبيه:نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارةتحذير أمنيللحصول على المزيد من المعلومات.إذا تشك في أي غش أو احتيال, مراسلتنا عليabuse@naukrigulf.com

Fairmont Hotels & Resorts

في فيرمونت للفنادق والمنتجعات نقدم لضيوفنا أفضل تجربة ضيافة في كل وجهاتنا. ونعلم أنه من أجل تقديم أفضل ما عندنا لضيوفنا ، نحتاج أولاً إلى تقديم أفضل موظفينا. That’s why you'll find exceptional work opportunities—throughout North America and th e Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. فيرمونت للفنادق والمنتجعات هي مجموعه من الفنادق الشهيرة التي تشمل مواقع تاريخيه مثل لندن سافوي ، ونيويورك بلازا ، وفندق فيرمونت السلام في شنغهاي. وتسترشد فرقنا بقيم الاحترام والنزاهة والعمل الجماعي والتمكين ؛ نحن نوظف اعلي المعايير الاخلاقيه والجودة ، ونتعامل مع جميع الزملاء بانصاف وكرامه. تعتبر شركة فيرمونت رائدة مجتمعية وبيئية ، وتعتبر أيضًا ممارساتها السياحية المسؤولة وبرنامج الشراكة الخضراء الحائز على الجوائز. مستقبل مثير ينتظر!
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موقع الكتروني https://frhi.taleo.net/careersection/ext_frhi/jobdetail.ftl?job=887149&lang=en


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