Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott's Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel's name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.
Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
following are specific responsibilities and contributions critical to the
successful performance of the position:
Convert business through proposal, negotiation and
contractual agreement to ensure all revenue potential and targets are achieved.
Liaise closely with clients to establish needs and
expectations and maintain records to develop sales opportunities.
Responds to telephone inquires/ requests for group
business in the defined timeline.
Create and maintain accurate customer meeting/event
records in Marsha/Opera capture feedback and make suggestions for adapting
Suggests positive alternatives through
cross-referrals, and ensures that business booked is within hotel
Processes all correspondence within acceptable
agreed time lines.
Monitor developments, innovations and best practice
across the estate and competitor organizations and implement any process that will improve sales
Ensure follow up takes place with clients and
opportunities are sought for repeat bookings.
Support other hotel associates on their development
of sales awareness and selling skills.
Prepares and maintains accurate account information
and profiles in Delphi
Ensure that all sales opportunities are effectively
cross-referred where possible using the appropriate cross-sell protocol.
Produces contracts, proposals, BEO s and other
related booking documentation.
Ensure strong knowledge of cluster Conference &
Events products and selling strategies.
selling skills to book all aspects of meeting in one phone call.
in meeting room set-ups, A/V, and other support services
knowledge of all hotels in the cluster; selling features, benefits and
of contract management and legalities.
revenue by up-selling creative F & B and other event options
need hotels strategy as developed by revenue management
and achievement of team and individual goals
and software knowledge (Delphi,
Microsoft, Profit Pack, Internet, Marriott Global Source)
Perceive the wider impact of issues on the
immediate business environment
Communicate the vision in the way that generates
excitement, enthusiasm and commitment.
Focus on the customer and find ways to meet, exceed
Build productive relationships with colleagues both
internally and externally
Identify and manage the best resources to
effectively deliver project plans.
Performs other related tasks as assigned by
Complies with Marriott International Hotels Limited
Regional Office policies and procedures.
Working hours as required to do your job but
normally not less than 39 hours per week.