عربي

الصفحة الرئيسية وظائف في المملكة العربية السعودية وظائف في الرياض وظائف مدير مساعد تنفيذي في الرياض مدير مساعد تنفيذي

مدير مساعد تنفيذي

Four Seasons Hotel

نشرت يوم 4 أكتوبر, 2019

2 - 3 سنوات الر ياض - السعودية

أي جنسية

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Key Responsibilities:
Planning and Organizing
The ability to coordinate and manage the day-to-day operations of the hotel Regularly update the General Manager on all operations achievements and key issues Manage all operational procedures, grow revenue and to improve service and quality Define the scope of the project in collaboration with senior management and create a detailed work plan which identifies and sequences the activities needed to successfully complete the project Actively participate and develop the hotel s strategic plan Coordinate with the heads of departments to implement departmental strategies and action plans which are in alignment with the hotel and wider organizational strategy Project business opportunities in order to increase revenue Plan, develop and implement formal training plans for colleagues Implement departmental strategies and action plans in accordance with the Hotel strategic and sales plans To develop yearly revenue target To plan and get the desired cost price for products sold by the Hotel To liaise with the sales & marketing manager to set the strategy for the Rooms To organize and conduct interviews
Communication
Ensure all colleagues are aware of the goals and objectives of to achieve goals and maintain good relationship amongst the colleagues and leadership
Operate an efficient and accurate administration process in order to meet statutory, legal and internal requirements
Conduct briefings to ensure that all departments receive updated information, to improve hotel
The ability to meet on a regular basis with all managers, supervisor, and non-management employees
The ability to conduct regular tours to the hotel and make recommendations for changes as well as note deficiencies and ensure corrective action is taken (Guest Rooms, Public and Back of the House)
Monitor and work closely with Quality improvement champion to ensure guest satisfaction is optimized
The ability to attend and participate in all Planning Committee events and meetings
Conduct weekly Operations meetings to discuss operational challenges and opportunities and to improve or maintain an excellent communication flow
Budgeting and Costing
Delegate and control the departmental expense budget throughout the year; Ensure payroll doesn t not exceed budget
Risk evaluation, which involves comparing estimated risks with criteria established by the organization such as costs, legal requirements and environmental factors, and evaluating the organization s previous handling of risks
Manage colleagues, facilities, sales and costs, to ensure maximum departmental profit is achieved and control operating and merchandising costs
Control payroll and business expenses of the Rooms division
Select suppliers with the most competitive prices
Set profit margin targets and achieve them
Analyze current and potential costs/spend in hotel and deliver savings on current
Co-ordinate and manage pricing strategies
Analyze the market needs and trends and drive strategies that contribute to tangible business improvement
Ensure improvement in productivity
The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary
Work closely with Reservations, Sales and Front Office to maximize rate, occupancy, and total revenue
Assist in preparing business forecast and yearly budget
Develop profit improvement ideas, policies and procedures and implement them with approval of the General Manager
People and Development
Manage colleague relations within Rooms division
As and when necessary, liaise with the General Manager & Human Resources Director in matters relating to recruitment and disciplinary procedure
Drive recruitment, retention and engagement throughout the hotel and specifically with the Rooms division
Oversee the management of individual plans and performance reviews ensuring they are conducted in a timely fashion
Conduct performance appraisals and succession plans with HOD s for Rooms Division
Ensure that regular On Job Training is conducted within each department
Ensure that all standards are being adhered to, by training all personnel and monitoring their compliance
Champion the agenda with managers and colleagues about health and safety issues and risks; keep up to date with new legislation and maintain a working knowledge of all Health and Safety Executive (HSE) legislation and any developments that affect the employer's industry
Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them
Manage, coach and develop a high performing team that meets agreed objectives and which delivers best practice results, added value and continuous improvements
To coordinate with the People and Culture Director and prepare job descriptions for all personnel in each respective Department
To select the right candidates from the market, by processing job applications
To ensure employee grievances, disciplinary procedure are monitored
Supports and creates programs and initiatives that encourage employee development, training and career growth within the Rooms Division
Guests
Personally meet and interact with guests, review all written guest comments and follow up on any guest service issues or needs
Define, design and deliver guest engagement initiatives that will improve and leverage guest advocacy to maximize the value guest advocates bring to the organization through recommendations, referrals and loyalty (rebooking) to support business growth and help create guests for life
Designing how differentiated tailored guest experience propositions/treatments (e.g. services recognizing high value, loyal guest) should be implemented at key moments across the guest experience journey to optimize guest engagement with target guest groups
Reviewing best practice internally and externally to support the provision of on-going recommendations to improve guest experience
Sharing and communicating findings with key people across the organization


فنادق/ضيافة

الإدارة

الكلمات الرئيسية

مدير مساعد تنفيذي

ابلاغ عن هذه الوظيفة

تنبيه:نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارةتحذير أمنيللحصول على المزيد من المعلومات.إذا تشك في أي غش أو احتيال, مراسلتنا عليabuse@naukrigulf.com

Four Seasons Hotel


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الاتصال

الاسم / التعيين:
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موقع الكتروني https://fourseasons.wd3.myworkdayjobs.com/search/job/Executive-Assistant-Manager_REQ10182888


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