عربي

الصفحة الرئيسية وظائف في سلطنة عمان وظائف مدبره منزل التنفيذية في عمان مدبّرة منزل تنفيذية

هذه الوظيفة قديمة وقد يتم شغلها

مدبّرة منزل تنفيذية

Six Senses Hotels Resorts Spas

تم نشره يوم 18 ابريل, 2019

1 - 2 سنوات سلطنة عمان - سلطنة عمان

بكالوريوس في إدارة الفنادق (إدارة الفنادق). أي جنسية

سهل التطبيق

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Six Senses Vision & Values
-Fully understand and embrace Six Senses company vision and values and its application in all tasks associated with the host s duty.
-Adhere to all Six Senses brand standards ensuring successful communication across all levels of the operation.
General
Executive Housekeeper is responsible for the management of all operations and employees within the Housekeeping Department to obtain the highest standard of cleanliness and to provide efficient, prompt, courteous and proactive service to achieve 100% guest satisfaction.
Specific
To assist EAM Rooms in delivering the highest standards of service throughout the
Property.
Ensuring complete guest satisfaction.
To oversee smooth operations of the department by liaising directly with Assistant Executive
Housekeepers ensuring flawless operation of the department.
To act as a mentor for rest of the department hosts by supervising, guiding and motivating them on their management and development of
the departments.
Ensuring that all set policies and procedures are in place and rigorously enforced.
Ensures that the Best Practices of Six Senses are fully implemented, maintained, and exceeded throughout the department to reach guest
satisfaction.
To maintain and improve the resorts LQA scores.
Assist the General Manager in controlling of all financial budgets and forecasting through constant monitoring and evaluation of daily
MIS.
Constantly communicate with all hosts the business plan for the resort and the targets set up for each department and to ensure that they
are kept up-to-date with financial information.
Conduct daily morning meetings with the team, weekly department meetings and ensure that such meetings minutes are follow up on action
plans.
Monitors Service Delivery by implementing LQA action plans to meet and exceed our guests expectations.
Plans and manages the departmental training and the Resorts Training Plan.
To implement department training program to ensure that all housekeeping, laundry and pest control hosts possess the necessary skills to
perform their duties effectively and efficiently.
Ensures host development by promoting a climate of enthusiasm and encouragement.
Encourages efficient and effective inter-departmental communication in order to promote a climate of teamwork and motivation.
Oversees all arrivals, departures, room allocations and VIP amenities and ensures communication to front office team of any guest
preferences or upcoming special requirements.
Oversee guest profile update by Reservations team and periodically check on capture of guest preferences and the same get updated on
respective guest profiles.
Champion the service recovery process of the resort and to ensure that guest complaints and comments are investigated and dealt with on a
timely manner until full guest satisfaction is reached. Bring all important guest complaints to the notice of the Front Office Manager /
EAM / Resort Manager.
To constantly reinforce and communicate the Six Senses Way culture to all Hosts.
Ensure that all hosts understand and practice Six Senses Vision and Values in their respective work area.
Ensure that the interior and exterior fabric of the building is maintained to the standard through, special projects, planned maintenance
and capital expenditure.
To ensure that all villas, offices and public rooms are serviced and cleaned daily.
To establish an effective housekeeping stores control procedure and to monitor closely on consumption of materials and inventory.
To ensure an adequate supply of clean linen in a good state of repair.
To ensure that villas are checked regularly for repairs and refurbishing, and that appropriate
maintenance is affected.
To ensure that VIP and REPEATER rooms are checked personally.
To draw up duty rosters and ensure that manning levels are correct, to agreed standards, and are not exceeded without permission.
To develop and maintain a maintenance program for guest rooms and public areas.
To be fully responsible for smooth functioning of the housekeeping department.
To liaise with landscaping supervisor and make plans for the sustainability of resorts greenery,
landscaping and maintenance of guest beaches.
To make sure that all documents related to operation of the department are kept up to date and that all records are correctly maintained
and filed.
To select and recruit in conjunction with the HR department suitable hosts for the housekeeping operation.
To fulfill the responsibilities as Manager on Duty as required.
To assist other departments in the smooth functioning of the resort.
Actively participates with the Sustainability initiatives of the resort.
Additional
-Complete any other duty assigned to them by their manager/supervisor.
-Arrive on time in full uniform in accordance with the company grooming guideline.


فنادق/ضيافة

الشيفات/F & B/تدبير منزل/مكاتب امامية

ملخص المرشح المطلوب

Diploma/Degrees in Hotel Management or other relevant educational background.
Experience in a hotel or resort environment, with a 5 plus years at managerial level.
Luxury resort experience preferred.
Highly motivated and enthusiastic individual.

الكلمات الرئيسية

مكتب أمامي تدبير منزل ادارة الفنادق نظم المعلومات الإدارية التنبؤ مساعد تنفيذي التخطيط للصيانة النفقات الرأسمالية رضا النزلاء خدمة التوصيل

الدخول للتقدّمسجّل وقدّمقدّم بدون تسجيل

ابلاغ عن هذه الوظيفة

تنبيه:نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارةتحذير أمنيللحصول على المزيد من المعلومات.إذا تشك في أي غش أو احتيال, مراسلتنا عليabuse@naukrigulf.com

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