F&B Hostess (Shang Palace)

Job Descriptions
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
SHANG PALACE
Award-winning Cantonese restaurant, Shang Palace places importance on bringing the origins and traditions of the cuisine to the forefront of fine dining. Comprising traditional decor, with authentic flavors, Shang Palace offers diners a theatrical dining experience that includes a Kung Fu Tea Master and Yum Cha served in a customary manner. The restaurant delivers a consistent, authentic experience for those enjoying the best of Cantonese cuisine.
DUTIES
Provides highest level of F&B service to customers. Will be responsible for prompt, courteous and efficient welcoming of guests to the restaurant and escort them to their allocated tables with menus and wine list, answer all telephone calls to the correct standards and deal with all guest enquiries and reservations, Demonstrate knowledge of the menus and wine list and readiness to answer any enquiries from the guest. Coordinates with Restaurant Reservations on restaurant bookings.
REQUIREMENTS
At least 1 years experience in a similar position in a 5* hotel
Excellent communication skills in English (oral and written). Fluency in Chinese is preferable
Passion for delivering exceptional levels of guest service
A warm personality, attentive and presentable
Accountable and resilient
Familiar with Micros system
Ability to work under pressure
Skills Required
MICROS System
Compensation & Benefits
• Basic Salary: To be discussed during interview
•Accommodation: Provided
•Transportation: Provided
•Annual Paid Leave: Provided 30 days
•Employment Visa: Provided
•light Tickets: Provided
•Medical Insurance: Provided