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الصفحة الرئيسية وظائف في مصر وظائف في القاهرة Service Specialist Jobs in Cairo أخصائي الخدمة

Facilities Services Specialist

Vodafone

نشرت يوم 16 أكتوبر, 2019

2 - 3 سنوات القاهرة - مصر

أي تخرج. أي جنسية

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.


الغرض من الدور : This role is responsible for the overall Facilities delivery of various services to VSS building throughout coordinating and Manage vendor day to day service delivery to fulfill and satisfy retail team needs according to VSS strategy and handled in a timely manner with high quality.
Services to include: Deliver all Facilities services inside VSS buildings including Catering, تنظيف, مركز لياقة بدنيه, الاستقبال, Managed Meeting Rooms, ضيافة, المواد الاستهلاكية, معدات المكتب, Mailing Services, النباتات, Business Support Services, Uniforms and any other assigned projects & Building events as may be required from time to time by the Facilities Management.
حسابات رئيسية
Key Activities / Decision Areas
Ensure quality of service delivery
Maintaining and supervise all the facilities delivery inside VFE Building according to the agreed and contracted standers.
Manage and cope with all the building internal customers adhoc requirements based on the business needs according to VFE facilities Processes Procedures and strategy.
Handel any conflict issues with other VFE departments that might affect the facilities delivery inside VFE Building.
Handel all internal customers concerns to enhance performance according to agreed standers.
Build and apply Can Do" attitude within the facilities vendors and their teams in order to adopt flexible approach with business Partners and reach the maximum customer satisfaction and make smooth delivery.
Work closely with facilities contract management team for any service/goods delivery Failure emergence during contract period.
Act as focal point for facilities team with the building regarding all Facilities service delivered at the building to ensure a smooth and safe operation of all services.
Service delivery monitoring & developments
Monitoring & review Facilities vendor services delivery against all service contracts to ensure the customer satisfaction and defining the area of improvement require on the service delivered inside the building.
Ensure applying all terms and conditions of the facilities services against the contracts.
Communicate with Facilities services vendors and Facilitate management to cover and contained any operational problems.
Maintaining Service levels agreements to manage expectations with both customers and vendors.
Rotate between building areas to ensure consistent
services standards and quality management.
Monitoring & review all Facilities consumption per service and building areas.
Identify and rise the opportunities to reduce costs using the most cost-effective methods with Facilities management to Present service solutions improvement without cost increase for the building operation.
Service delivery reporting & follow-فوق
Report & Follow up on all service performance delivered inside the building.
Prepare and submit activity report on timely manner. Prepare and submit vendors progress versus agreed plan on timely manner
Prepare and submit vendor s performance against contracted KPI'S on timely manner.
Report the consumption analyses per service and building areas.
Validate the consumption stock level against physical stock i.e balance in warehouse when sending monthly consumption orders.
Prepare and place one comprehensive order for each kind of supplies.
Flexibility in managing and controlling supplies in emergency cases with other facilities teams.
Measuring the performance of facilities service delivered at VFE building and taking preventive actions effectively when needed after arrangement with Facilities teams.
Service budgeting & planning
Make sure that the facilities service spending at the building implement within the agreed forecasts and budget and with the minimum deviations.
Build and maintaining strong service consumption record per service to ensure proper budget planning for the building services.
Determine monthly work orders expenses and associated forecasts per service.
Organize with facilities contract management team the non-contracted invoices in order not to exceed forecasted budget.
القياده, المستمر
Improvement and Team Player
Lead facilities vendors and their staff responsible for services derived inside the building.
Responsible for driving continuous improvement, innovation and service development by following the policies and procedures, facilities best practice.
Be a key player within the Facilities Team promoting a greater awareness of the function through high standards of service delivery and performance.
المشاريع الخاصة
To cope and act according to all assigned tasks and projects.
To ensure fulfilling all the team agreed upon tasks (Daily, أسبوعيًا أو شهريًا.
To cope and act with all the business adhoc.
Prioritizing tasks and projects according to company priorities.
فريق التطوير
Actively encourage staff development
Make sure to hold periodic one-على-one to the team to step on the different stages of the team development Provides teams with clear direction and keep them on tasks
Motivating and Influencing Others Create a climate of teamwork by encouraging harmony, شركة-operation and communication;
Guide and coach staff
Build and encourage Can Do" attitude within the team.


اتصالات/Isp

ادارة أمن

الكلمات الرئيسية

Facilities Services Specialist

ابلاغ عن هذه الوظيفة

تنبيه:نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارةتحذير أمنيللحصول على المزيد من المعلومات.إذا تشك في أي غش أو احتيال, مراسلتنا عليabuse@naukrigulf.com

Vodafone


عرض تفاصيل الاتصال

الاتصال

الاسم / التعيين:
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موقع الكتروني https://careers.vodafone.com/job/facilities-services-specialist-in-cairo-jid-26195


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