Job Description :
Urgently looking for an experienced Field Service Technician in UAE.
Supports incoming phone calls from customers, distributors, field service and regional sales managers.
Takes multiple pieces of information and puts them together to craft a solution.
Lends technical assistance to customers, Regional Sales Managers, Inside Sales and Engineering.
Ability to calm an irate customer and solve the problem.
Ability to propose and close service contracts and generate machine parts sales.
Performs preventative maintenance service calls on customer equipment.
High School Diploma.
Two years experience in same field.
Must have excellent communication skills.
Must have strong troubleshooting skills.