As Service Engineer, your background will ideally be in Field Service specifically focused on Emerson products, including Control, الآلي, Pressure Management, Actuation and Isolation valves and associated equipment. You should have a strong knowledge of HART, Fieldbus & Modbus protocols, and be willing to travel throughout MEA.
Your sphere of influence may also include, but may not be limited to:
Perform routine service maintenance tasks in accordance with customer requirements and as directed by designated service lead.
Calibration, testing and trouble-shooting of Emerson Valve & Instrument products
Perform system start-up and commissioning services as required.
Assembly of new equipment or repaired equipment when requested to do so.
Conduct Customer Service training and take ownership for customer co-ordination.
Complete documentation of repair / testing / assembly activities - cause of failure, actions taken, parts used, labour hours, etc.
Diligently complete timesheets, site visit reports and all other documentation in a timely manner and in line with Emerson internal procedures.
Support repair centres when requested to do so.
Proactively identify Service / Product opportunities and assist the sales pursuit
Adhere to local and international Emerson trade compliance procedures in connection with all transactions and business practices
التزام بالسلامة والجودة والقواعد واللوائح الخاصة بالشركات.
Participation and involvement in Safety, Quality and Activities Committees where requested.
Perform any other tasks as and when assigned by the designated local service lead or by any member of the MEA service management team.
Recognising and accepting HSE Roles & Responsibilities as defined in Emerson's Company Procedures.
To succeed, you'll need to demonstrate:
• A qualification in an Engineering discipline (Instrumentation / Mechanical Preferred)
• A strong field service background as well as solid technical skills and experience with Control & Actuated, Pressure management & Isolation Valves, Emerson products
• القدرة علي النفس-manage and make experienced-based decisions on the job