Job Description :
Looking for an experienced Front Desk Agent in UAE.
Welcome guests upon their arrival and assign rooms.
Respond to clients’ complaints in a timely and professional manner.
Upsell additional facilities and services, when appropriate.
Maintain updated records of bookings and payments.
Answer guest calls and record details of each conversation for future follow-up.
Report any accidents or injuries to senior management staff immediately.
Make reservations or appointments for guests who want to avail themselves of local entertainment or services.
High School Diploma.
Two years experience in same field.
Must possess excellent interpersonal skills.
Strong interpersonal and problem solving abilities.