Job Description :
Urgently looking for an experienced Front Desk Supervisor in UAE.
Ensure that all complaints regarding service and/or accommodations are investigated and resolved.
Review and respond to daily operational demands as it relates to the hotel.
Performing front desk agent duties as necessary, such as registration, check out and processing room reservations for guests.
Monitoring cash handling, credit card totals and deposit slips to ensure accuracy.
Assisting with interviewing and hiring team members.
Managing and resolving all guest complaints and compliments in a professional and courteous manner.
High School Diploma.
Two years experience in same field.
Strong guest service orientation and training skills.
Excellent team leading skills and team management skills.