عربي

الصفحة الرئيسية وظائف في الامارات وظائف في دبي وظائف وكيل في دبي وكيل

وكيل مكتب الاستقبال

Kempinski Hotel

تم نشره يوم 19 نوفمبر 2020

1 - 2 سنوات Dubai - United Arab Emirates

دبلوم. أي جنسية

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

*
Front Office Agent
The Front Office Agent is
responsible for checking in and checking-out our guests on the Executive Floor
in a friendly and caring manner according to the Kempinski procedures and
standards. At all time, he/she displays a professional and positive image of
the hotel as he/she plays a crucial role in the first and last impression the
guest will have of the hotel.
Kempinski Hotel Mall of the Emirates
A luxurious alpine retreat in the
heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai
hotel and one of Kempinski s most unique city properties. It combines exciting
shopping, entertainment and dining options with lavish accommodation, including
15 spacious but cozy ski chalets overlooking Ski Dubai.
Key Responsibilities:
• Registers guests and assigns rooms, accommodates
special requests whenever possible.
• Assists in pre-registration and blocking of rooms for
arrivals. Thoroughly understands and adheres to proper credit checks,
cashing, and cash handling policies and procedures.
• Maintains an up-to-date knowledge of room locations,
types of rooms available as well as the room rates.
• Uses suggestive selling techniques to sell rooms and to
promote other services of the Hotel.
• Coordinates room status, updates with the Housekeeping
Department by notifying them of all check outs, early check ins, special
requests and day-use rooms.
• Taking same day reservations and future reservations
when necessary as well as making cancellations where required. Follows
procedure of issuing and closing safety deposit boxes by guests.
• Reads and initials the logbook on a daily basis. Be
aware of daily activities taking place in the Hotel.
• Reports any unusual occurrences or requests to Shift
Leader or designated Manager.
• Develops a thorough knowledge of computer system, room
allocation and types of rooms.
• Stays up to date on rooms rates, packages, discounts in
relation to other departments.
• Complete check-in and check-out procedures
efficiently.Obtain house bank and keep it balanced. Post charges to
guests' accounts.
• Take departmental readings at the beginning of each
shift. Handle cash, travelers cheques, credit cards and direct billing
requested properly.
• Make adjustments and handle paid outs. Transfer folios
charged to city ledger to each company master file or PM account.
• Balance total at the close of each shift. Control of
meeting room keys and master key of the Hotel.
• Responsible for returning guests passports after
scanning them immediately


فنادق / ضيافة

الشيفات / F & B / تدبير منزل / مكاتب امامية

ملخص المرشح المطلوب

* الكفاءات:
• الحد الأدنى من سنة 1 في وظيفة خدمة العملاء. مؤكد
الخبرة في الامتثال للسياسات والإجراءات.
• معرفة العمل في قسم الحجوزات. قوي
آداب الهاتف.
• مجتمعة خلفية في الأغذية والمشروبات والجبهة
مكتب ميزة متميزة
حول كمبينسكي
أصحاب الفنادق منذ عام 1897،
وقد سافر كمبينسكي في العالم بحثا عن أروع
وجهات دون أن ننسى من أي وقت مضى أرقى تقاليد تراثها الأوروبي.

الكلمات الرئيسية

وكيل مكتب الاستقبال

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.





The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

المزيد
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الاتصال

الاسم / التعيين:
-

موقع الكتروني https://kempinski.taleo.net/careersection/ex/jobdetail.ftl?job=76862


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