مستشار وظيفي

Responsibilities
•Become a subject matter expert on all of the features and functions within software applications provided.
•Provide expertise to clients seeking to use our provided applications effectively.
•Document clients' needs, problems, interventions and interactions, escalate technical issues to our development team.
•Boost Customer Satisfaction and productivity through a gamified system that gives you periodic updates on your work vs. your teammates
•: MENA or APAC
Challenges
•A lot to learn about an increasingly important technology
•Become an expert on the product! Certification available internally.
•Great reaction speed to tickets and quality responses that get clients to a place where their business is successful
•Tickets from different time zones
Must Have
•Bachelor's degree or higher is preferred or aligned experience with business and/or software
•Affinity with software that handles functions of business, such as CRM, Accounting, Inventory, POS, and other varieties of software that our platform provides
•Ability to learn quickly
Nice to Have
•Arabic is a plus
•Master degree is a plus
•Quick learner
What's great in the job?
• Learn about business solutions such as: CRM, MRP, Accounting, Inventory Management, Project Management, and more apps!
• High degree of autonomy
• Work in a small team and be the driving force for change at a growing company
• Direct access and collaboration with an interdisciplinary team of developers consultants, project managers, and salespeople.
• Growth potential across departments