The General Technician is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain hotel facility equipment according to safety, preventive and reactive maintenance systems .Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. Continually work towards and support the improvement of engineering service to guests, other departments and fellow staffs. He should be knowledgeable in Electrical, HVAC, Plumbing, ELV systems and basic knowledge of painting and carpentry.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.