عربي

الصفحة الرئيسية وظائف في الامارات وظائف Guest Service Agent في الإمارات وكيل خدمات للنزلاء

Guest Service Agent (Female)

First Central Hotel

نشرت في نوفمبر 28, 2019

2 - 3 سنوات الامارات العربيه المتحدة - الامارات العربيه المتحدة

أي جنسية

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
Main Job Duties & Responsibilities
Greeting guests upon arrival and making them feel welcomed.
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Demonstrate a high level of customer service at all times
Coordinating with bell service and staff management.
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
Being a source of information to guests on various matters such as transport and restaurant advice.
Administer all guest complain and resolve all issues appropriately and within time limit.
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Offer consistently professional, friendly, warm and engaging service
Skills Required:
Experience in Reception or in a guest service type of role
Well-groomed
Computer literate
Knowledge in Protel System
Fluent in English, other languages will be an advantage
Positive attitude
Commitment to delivering a high level of customer service
Ability to multi-task while maintaining a positive attitude when working with a Guest
Ability to work on your own and as part of a team
Exceptional interpersonal skills
Excellent written and verbal communication
Patience and good listening skills
Education & Experience:
Bachelor's Degree
2 years customer service experience
Certificate or diploma in hospitality advantageous
Conflict resolution experience
CAN JOIN IMMEDIATELY


فنادق/ضيافة

الشيفات/F & B/تدبير منزل/مكاتب امامية

الكلمات الرئيسية

Guest Service Agent (Female)

ابلاغ عن هذه الوظيفة

تنبيه:Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visitتحذير أمنيللحصول على المزيد من المعلومات.إذا تشك في أي غش أو احتيال, مراسلتنا عليabuse@naukrigulf.com

First Central Hotel


عرض تفاصيل الاتصال

الاتصال

الاسم / التعيين:
-

موقع الكتروني https://www.hozpitality.com/jobs/9261459/guest-service-agent-female.asp


معلومات إضافية مطلوبة

طلب صاحب العمل بعض المعلومات الإضافية مع طلبك للحصول على هذه الوظيفة

تسجيل الدخول الى نوكري غلف

مواصلة استخدام

ستبقى جميع أنشطتك سرية

أو