Head of Commercial - Arabia
Our Client is the most comprehensive end-to-end logistics provider in the Middle East, covering ports, free zones and multimodal transportation
They are developing cutting edge end to end market solutions for a diverse range of market place retailers, wholesalers, service providers and other partners to compete regionally and globally in e-commerce, express parcel, postal / non postal and related services and products.
They seek an internationally experience Head of Commercial with senior Express Parcel and or Postal, e-commerce development, e-fulfillment, B2B, B2C, B2e-commerce, first mile, last mile, shipper, experience to lead product and customer development and growth of this significant Middle East business.
Working in conjunction with key business stakeholders this role is responsible for development and design of the current and future state products, services, strategy, operations and the team spearheading service design and delivery.
You will likely have held a Senior Intl or regional Commercial role with one of other of the following: Tier 1 established or start up Intl courier, parcel, postal, e-commerce, express organisation
The successful candidate will possess outstanding experience and demonstrated successful senior leadership in the majority of the following areas of expertise:
Development / Management of relationships with a wide range of international Express Parcel and or Postal, e-commerce development, e-fulfillment, B2B, B2C, B2e-cmmerce, first mile, last mile, shipper partners / customers
Design and establishment of standard operating procedures and BU KPIs
Development of express / courier / logistics services / branch networks
Demonstrated background in design, development, implementation and delivery of innovative postal and non postal / express parcel products / services
Interface with and coordination of, Government Agencies to development opportunities to leverage the networks / nationwide locations
Strong leadership skills promoting best practice across all front end and internal operations
Gathering and utilising data relating to demographics served, products and services offered and value to the communities served
Development of business plans and execution delivering solid growth returns to the company's stakeholders investors / operators
Target Experience qualifications
Charismatic leadership presence
Senior Project management and organizational skills
Ability to liaise with people at all levels of the organization
High EQ work well with the agendas and aspirations of all stakeholders
Master or Bachelor's degree in logistics or related field
Strong command of digital logistics, e-commerce, postal, courier markets and services
Solid competency in MS Office Suite including MS Excel, MS Project, Project Management / flow chart software (or equivalent)
Hands on leader with start-up experience
Experience in writing and responding to commercial contracts RFQs / RFPs
Proven ability to define business requirements and operational efficiencies
Excellent interpersonal, presentation, negotiation and facilitation skills
Ability to manage different projects / priorities and deliver high quality outcomes under pressure
Proven capability in providing timely, accurate project reporting requirements.
Excellent verbal and written communication skills
Ability to prioritize and meet deadlines effectively under time constraints