عربي

الصفحة الرئيسية وظائف في الامارات وظائف في أبوظبي وظائف مدير فى ابو ظبي مدير

Inpatient Experience Manager

Capital Health Specialized Rehabilitation Hospital

نشرت في سبتمبر 24, 2020

3 - 8 سنوات 15,000 - 19,000 (والربع 289,286 -ليشتي 366,429) Abu Dhabi - United Arab Emirates

Master of Education(Education), Other(Other), MBA/PG Diploma in Business Mgmt(Advertising/Mass Communication, International Business). أي مواطن عربي

Ticket for your self and insurance

سهل التطبيق

عدد الشواغر 01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Main Responsibilities
• Manages the Inpatient Experience Department on a day to day basis
• Acts as a patient advocate.
• Supports and contributes to the achievement of the optimum delivery of quality services to patients and family members.
• Conducts daily rounds on patients to assess needs.
• Seeks the assistance of relevant disciplines/employees to ensure patients’ comfort and satisfaction.
• Contacts and organizes meetings with families and patients on a regular basis and as required.
• Acts as the key point of contact with families.
• Provides information about Specialized Rehabilitation Hospital (SRH) services and related enquiries.
• Provides immediate patient/family support.
• Anticipates and/or resolve patient/family concerns.
• Coordinates with other disciplines to deliver integrated, multidisciplinary solutions.
• Listens to families’ suggestions and recommendations and raises these to the appropriate discipline within SRH.
• Delivers appropriate social counseling to patients and families.
• Networks with community agencies and social organizations to plan and organize patients’/families’ social activities.
• Assists in Discharge Planning.
• Assesses staff members in the Department to ensure competency is maintained.
• Writes a weekly report to summarize activities and concerns and to indorse suggestions.
• Recommends and / or provides appropriate training to department employees as appropriate.

Operational Responsibilities
• Manages the Department to ensure the goals and objectives of SRH are met.
• Participates in Quality Improvement Programmes, ensuring that local and International standards are followed.
• Exercises courtesy, consideration and sensitivity in dealing with patients, members of the public and employees.
• Acts with integrity in the performance of official duties and in the use of official equipment and facilities.
• Maintains the strict confidentiality of patient, family and employees and other information.
• Understands cultural customs and religious beliefs of clients and their families
• Ensures that the Department utilizes personal and material resources effectively.
• Acts competently, loyally and in a trustworthy manner in accordance with the SRH’s best interest.
• Works collaboratively with colleagues.
• Liaises with other disciplines and support groups.
• Participates in the systematic continuing development of own work performance and skills.
• Manages time effectively
• Other tasks as assigned by the Chief Clinical Services Officer


الإدارة

ملخص المرشح المطلوب

The Patient Experience Manager heads the Inpatient Experience Department and its affiliated staff. Meets with family members and patients within SRH. Responds to enquiries and unresolved issues or complaints and acts as a mediator between the staff and the family - they can speak up on behalf of or directly to their families when appropriate. This position may require the individual to work in other facilities than SRH.

الكلمات الرئيسية

In patient experience manger guest service manger

الدخول للتقدّمسجّل وقدّمقدّم بدون تسجيل

ابلاغ عن هذه الوظيفة

تنبيه: نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارة تحذير أمني للمزيد من المعلومات. إذا تشك في أي غش أو احتيال اتصل بنا على abuse@naukrigulf.com

Capital Health Specialized Rehabilitation Hospital

Capital Health

معلومات إضافية مطلوبة

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مواصلة استخدام

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