To ensure pool users do not behave in a way that endangers themselves or others around them.
To ensure the pool water is safe and hygienic for bathing.
To respond quickly and effectively to any accidents and incidents occurring in / around the pool area.
To ensure the pool and surrounding areas a kept clean, tidy and free from safety hazards.
To ensure pool emergency equipment is maintained and used in a safe and effective way.
Primary responsibilities, duties and functions:
Maintain (valid) personal lifeguard qualification, competent swimming and lifeguarding skills.
Presentation of a high personal standard whilst on duty, including grooming, hygiene, wearing of company uniform, and a positive attitude.
Provision of a high customer service standard whilst on duty, including being approachable, attentive, using suitable language, lifeguard knowledge, and resolution of issues / queries raised by customers.
Supervise the pool area, keeping a close watch over the pool and its users, exercising the appropriate level of control to enforce all club rules and regulations.
Communicate effectively with pool users and colleagues.
Anticipate problems and prevent accidents, including warning bathers of the risks of their specific behaviors.
Intervene to prevent unsafe behaviors, removing or reducing hazardous situations.
Identify emergencies quickly and take appropriate response action, including effecting rescues from the water, administering First Aid / CPR, and informing other Lifeguards and club staff when more help or equipment is needed.
* Secondary responsibilities, duties and functions:
Informing customers about rules and regulations.
Helping customers locate missing persons.
Completing required records and reports on schedule and submitting them to the appropriate person.
Undertaking pool maintenance, pool / pool area cleaning and tidiness, or other tasks as assigned.
*secondary responsibilities must not interfere with the primary responsibilities of lifeguards