•Accountable for delivery of Loyalty training within the continent for all training delivery modes.
•Interface with the corporate Training Delivery organization and Learning and Development to influence delivery methods, موارد, and timing; interface with broader continent delivery team.
•Oversees continent Loyalty training deployment, توصيل, التخطيط والتنسيق.
•Coordinates and facilitates Loyalty training to include in-person and virtual training delivery for unique hotel openings and Loyalty Edge cases.
•Deploys and delivers in person training at continent Universities to include Loyalty delivery.
•Drive and monitor Loyalty training compliance within the continent.
•Oversees all training delivery projects/programs and ensures resources are appropriately allocated to meet project deadlines, budget goals and changing business and or market needs.
•Assists in the development of training delivery strategies within the continent and in partnership with the BMSC and other disciplines.
•Actively engages continent stakeholders to refine training delivery strategies.
•Provides recommendations to improve the effectiveness of training delivery processes or programs.
•Communicates training delivery strategies to Corporate, Continent and Discipline leadership and gains consensus.
•Partners with department leader to set department goals, anticipate challenges and create training strategies that focus on talent and skill development thereby strengthening Marriott s competitive advantage.
•Establishes measures of success, builds agreement within the team and accountable for meeting high standards of training delivery.
•Manages project budgets and business cases on training efforts and executes against agreed upon project budgets and timelines.
•Accountable for training funds and budget(s) to ensure cost-neutral structure and initiative budget compliance.
•Utilizes strong training and field experience to ensure training meets the needs of the audiences represented and is effective as a learning and development vehicle.
•Serves as a liaison between one of the BMSC core disciplines (DLP) and the BMSC training delivery team communicating strategies, partnering as a subject matter expert and providing discipline insights/direction to peers.
•يحدد الأولويات, جداول, plans and necessary resources to ensure completion of any projects on schedule.
•يحلل المعلومات ويقيم النتائج لاختيار الحل الأفضل وحل المشكلات.
•Maintains content integrity, accuracy and consistency of training programs.
•Delivers training to ensure transfer of knowledge according to program learning objectives.
•Delivers a variety of learning programs to small and large audiences, classroom and or virtual delivery.
•Oversees the logistics of all training programs delivered in continent.
•Ownership of training projects supporting continent MBOs.
•Assists in the accomplishment of identified key BMSC and continent objectives contributing to the business success with a focus on the delivery of training.
•Works with peers to develop and implement strategies and goals. Communicates a clear and consistent message regarding goals to produce desired results.
•يجعل وينفذ القرارات اللازمة لمواصله المضي قدما نحو تحقيق الأهداف.
•يوفر التواصل المستهدف وفي الوقت المناسب للنتائج, achievements and challenges to, الأقران, leaders and stakeholders.
تعتبر ماريوت إنترناشيونال جهة توظيف متساوية الفرص ملتزمة بتوظيف قوى عاملة متنوعة والحفاظ على ثقافة شاملة. لا تميز ماريوت الدولي على أساس الإعاقة, المحاربين القدامى أو أي أساس آخر محمي بموجب الفيدرالية, قوانين الولاية أو القوانين المحلية.