Responsibilities: Design, Vision and Scope, Strategy and Technical Documents Accountable for maintaining a high degree of solution architecture and design capability with deep technical skills in Microsoft Windows, Active Directory, Exchange Server, 0365, skype for business, Azure, SCCM, SCOM. Understand customer environment and define business requirements with engagement and practice managers Develop architectural/functional design document based on existing examples or new requirements Map product solution and technical information to customer’s context; Conduct informal risk analysis Create local prototype, or proof of concept, to test solution Understanding the relevant application development, infrastructure and operations implications of the designed/developed solution Deliver engagements as an individual contributor, technical subject matter expert or as a team member on small projects Transfer skills to customers (and project team) through effective communication & service engagements
Identify opportunities for providing value to customers, proactively offering to engage our services & ensuring they’re satisfied with the delivery of the services Remain technically competent in a broad range of MS products & technologies within area of expertise. On-going Advice (Knowledge Transfer) to the Customer and Partners Build knowledge base and gather best practices on technology, products, business processes, and the industry Prepare documentation as required.
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