THIS IS A MIDDLE MANAGEMENT POSITION FOR SUPERVISORY COVERAGE OF THE NURSING DEPARTMENT, OTHER PATIENT CARE AREAS AND THE HOSPITAL. RESPONSIBILITIES REQUIRE KNOWLEDGE OF HOSPITAL AND NURSING POLICIES AND PROCEDURES, ALLOWING INDEPENDENT JUDGMENT IN THEIR INTERPRETATION. THE NURSING SUPERVISOR DUTIES INCLUDE PROVISION OF MANAGERIAL AND CLINICAL LINKS BETWEEN THE NURSE MANAGER AND DEPARTMENT DIRECTION IN THEIR ABSENCE, AND THE ADMINISTRATOR-ON-CALL. ADDITIONALLY, THIS POSITION WILL INCLUDE KNOWLEDGE OF UTILIZATION REVIEW RULES AND REGULATIONS AS THEY ASSIST PHYSICIANS AND STAFF IN ASSIGNING ADMISSION STATUS.
Assess patient care requirements on each unit, by making rounds in the Emergency Department (ED), and all other areas of the hospital (according to departmental need/activity).
Assess the acuity level of care required in each unit and develop and implement staffing plan for shift based on patient acuity, patient census and available staff.
Serve as a resource to staff for solving clinical problems.
Assist staff to efficiently utilize staffing resources to meet patient care requirements and other professional responsibilities.
Provide for immediate follow-up, documentation and communication of incidents to appropriate manager and director.
Respond to emergency situations (RRT, Code Blue) and assists as necessary.
Act as a resource in identifying and/or solving administrative/operational problems.
Anticipate actual/potential problems that may occur on their shift and sets shift priorities accordingly.
Work collaboratively with nursing and ancillary staff to solve problems in a fair, consistent manner.
Contact representatives HODs in the hospital for assistance with problem solving, timely and appropriately.
Report to the administrator-on-call/chief nursing officer significant incidents and problems such as:
unusual patient or family problems or concerns
major damage or utility outages
public relations or media events
Major safety incidents (fire, bomb threats, matters of legal importance)
Give ongoing timely feedback, verbal and written anecdotes, to staff on performance, written anecdotes are passed on to the nurse manager or director to be used as part of performance evaluation.
Contribute to evening, night and weekend staff performance evaluations.
Facilitate staff attendance at staff development sessions, offered during their shift.
Identify and communicate staff needs for continuing education to clinical educator.
Assist staff to interpret change in a positive manner.
Assist staff to provide a safe work environment for patient care.
Assist in the preparation and implementation of the annual goals for the department.
What it takes to work with us in this position
Bachelor of Science in Nursing.
Masters or related degree is a plus
MINIMUM OF 5 YEARS’ EXPERIENCE AS A NURSING SUPERVISOR
Knowledge of nursing services.
Strong organizational and interpersonal skills.
Ability to determine appropriate course of action in more complex situations.
Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
Ability to maintain confidentiality of all medical, financial, and legal information.
Ability to complete work assignments accurately and in a timely manner.
Ability to communicate effectively, both orally and in writing.
Ability to handle difficult situations involving patients, physicians, or others in a professional manner.