The Operations & Control Manager will support the Division to provide business acumen, analysis and decision support for division initiatives and business processes. In addition, this position will drive improvements in division performance by assisting in value-added decision-making as well as maximize revenue and store contribution through the development and implementation of concise, relevant analysis and reporting.
As a key member of the Management team, the Operations & Control Manager provides financial operating and control judgment and advice to the Vice President Operations in Abu Dhabi and VP Operations & Control Finance (Paris) & works closely with the management team to lead development of financial management in the Division, and develop as appropriate strong working relationships with the business partners
Scope of responsibilities includes management of the P&L (work closely with VP Operations and management to make recommendation on risk and opportunities for top line, and manage operating expenses, supervise reporting, lead the forecasting and budgeting process), development, implementation and follow-up of risk management process (operational risk, inventory management, regulatory risks), business plan & capital expenditure request and management of ad-hoc projects as applicable and development of the O&C team members to ensure that their performance is maximized.
Efficiency & Productivity
Maintains and reviews with the management team key performance indicators to develop action plans for optimizing efficiency and productivity, provides appropriate feedback and recommendations to local operations
Monitors and manages key operating expenses, including payroll, supply costs, shop expenses, rent and makes appropriate recommendations to Division and Country management
Leads division in developing new systems and processes for improving efficiency and productivity, regularly audits old systems and procedures
Provides regular recommendations to Local management, Division management and Corporate departments regarding opportunities and risks of operations
Manages productivity improvement and risk management projects, as appropriate
Reporting, Budgeting, Forecasting and Strategic Plan
Understands building P&L s, budgets in the system
Coordinates the monthly financial close with the Corporate Finance/A&R team
Has strong knowledge about capital expenditure.
Leads local regulatory reporting as needed
Leads analysis of the monthly financials in order to identify positive or negative trends from Budget/Forecast, develops action plans to resolve all variances to budget and forecast targets and/or investigates variance to ensure they do not result from omission or error
Acts as a liaison on the ground between the Division management and Corporate Finance team in assembling data relevant to the preparation of Budgets, Forecasts and Strategic Plans.
Reviews on a monthly basis the Corporate deliverables and provides feedback to the Corporate teams to ensure that the deliverables are accurate, timely and communicated effectively. Coordinate all analyses and explanations of all variances to targets.
Ensures implementation of corporate and Internal Audit procedures such as process compliance annual audits.
Oversee Inventory Control processes to ensure integrity of inventory data in systems and adequate management of aged inventory
Works closely with operations team, monitors change in regulation to adapt company s policies and processes as needed
Leads all external third-party business activities such as working with Abu Dhabi Airports company finance team on issues related to online web, import License, concession payments etc.)
Leads internal and external audit activities i.e. ISO 9001:2015 Annual Surveillance audit., Annual Erica audit submission to risk team, monthly audits with health & safety officer
Develops and reviews standard operating procedures
Coordinates involvement of legal, tax, value added tax, risk as appropriate
Builds relationship with local banks and insurance brokers
Assists the Vice President Operations in analyzing and developing business opportunities. Coordinates with Corporate teams in preparation of business plans and risk/benefits analysis
Lead the Operations & Control Team
Ensures members of the team have clear objectives and leads the team in achieving specific objectives as well as Profit Contribution Targets
Develops Division Operations and Control team members
Educational Requirements Degree in Finance or Business preferred, or at least 5 years of progressively responsible and directly related work experience or an equivalent combination of education and experience sufficient to successfully perform the essential job functions of the job.
Work Experience - Minimum of 3 years financial/retail operating experience
- Inventory management experience a plus
Licenses / Certifications Retail Industry, FP/A, CPA added advantage
Critical knowledge & skills including tools, software applications, language, etc. Tools / Resources:
Ability to analyze a business both statistically and conceptually.
Strong analytical and quantitative skills
Ability to formulate analytical works into presentation formats.
Require SAP experience
Strong leadership skills to effectively make and communicate decisions
Other Knowledge, Skills and Abilities Required:
Strategic agility and ability to deal with ambiguity.
Strong financial analytical skills with strategic vision.
Highly organized with strong attention to detail and the ability to prioritize and multi-task.
Excellent oral communication skills; good written communication skills; interpersonal and follow-up skills.
People Management skills.
Able to adapt to changing priorities and work on multiple tasks in a fast-paced environment.
Able to hold sensitive and confidential materials in strict confiden