'What you will do
Operations Manager, Aftermarket - HVAC (Chillers & Airside) is a key role based in Dubai and reporting to the Operations Manager of the Aftermarket. You will be responsible for the profitable execution of the projects within UAE which cover HVAC under general direction and ensure that assigned projects are done accurately, on-time, billed, within budget, and scope of the contract. Maintain positive cash flow, create and actively support the development of project execution plans, maintain cost estimates, and pursue selling change orders as necessitated. Ensure work performed is within compliance guidelines of the country and local legal requirements, and demonstrates the highest ethical standards. Adhere and ensures Johnson Controls staff and subcontractors comply with all safety standards, also responsible for following the JCI playbook, applicable policies and procedures, support continuous improvement of established policies and best practices, maintain an effective balance between customer satisfaction and project financial results.
As a member of this team, you will work within a vibrant environment that provides a platform for you to use your experience to deliver our business objectives for our GCC region.
How you will do it
As an Operations Manager, you will act as the primary leader for on-site execution team and maintenance contracts, maintain schedules, and execute according to plan for assigned projects. Manage cost and maintain profitability goals, positive cash flow for the projects, review and interpret contract T&C, oversee contracts with highest KPI's, SLA's, contractual scope, HSE, and installation techniques. Evaluate the contractual scope of work and the impact of client issued bulletins, field directives, and/or scheduling changes. You will also analyze data from financial reporting systems and project schedules to proactively address potential problems and effectively communicate the project progress, issues, and financial status to management as required. Ensure any engineering and commissioning performed by the field team is as per the established standards, manage orders, and delivery schedule of material to be procured for the projects assigned.
You will conduct job-walks throughout the life of the project to punch and closeout the completed work, get customers signoff incrementally at end of the project and ensure as-built engineering is documented for all scope executed on projects. You will access the risks and establish project recovery plans when required and resolve disputes with minimal need for escalation, maintain risk log throughout the life of the project. Support the development of long-term relationships with customers, consultants, prime contractors, and subcontractors. Examine financial data and use it to improve profitability, manage budget and forecast, prepare, and deliver clear performance expectations. Conduct performance reviews and drive development plans for the team with the functional manager, coach team on the management of operational risks, conflict resolution, and establish recovery plans, ensures a consistent level of coaching.