Operations Manager -Bakery division

Duties & Responsibilities
Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies.
Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized.
Developing and implementing advertising and marketing strategies to attract new customers.
Creating suitable work schedules for staff members.
Appraising staff performance and carrying out the necessary disciplinary measures to address poor performance.
Training staff to produce high-quality bakery items while following proper food handling procedures.
Strategically arranging bakery items in display cases to encourage customer purchases.
Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met.
Resolving customer complaints in a professional manner.
Sound knowledge of different baking techniques.
The ability to work under pressure.
Outstanding problem-solving skills.
Excellent management skills.
Effective communication skills.
Exceptional customer service skills.