Urgent Opening for the position of Operations Manager for Dubai, UAE
• Oversee the operational functions of the clinic in compliance with the organization's policies and procedures.
• Maintaining with a constant review for accuracy and quality, patient medical records in accordance with policy and procedures
• Conducting employee evaluations provides counseling, performs disciplinary actions and terminations, plans/ensures new hire training and staff development and, forwards appropriate and complete documentation to HR in a timely manner.
• Handle Accounts Receivable and Accounts Payable to ensure timely payment and processing
•Maintaining, performing, and reporting equipment upkeep records and needs, cash receipts, daily SIVIS(software) charge entries, and all other daily, weekly, and monthly requirements and/or requests.
• Performing ancillary duties to include front and back-office support as mandated by patient flow and/or Center needs.
• Daily duties including hiring new employees, creating work schedules, overseeing medical billing, drafting budgets, implementing policy changes, organizing tax forms, starting professional development training, ordering medical equipment, leading staff meetings,
• Design development strategies for conducting efficient training.
• Overlook all the Drs Schedules and implement the necessary planning.
• Overlook patient satisfaction and handle patient complaints. Track all the feedbacks from patients and revert and also map the process plan accordingly.
• Report to CEO for MTD and YTD revenues, forecasting revenues.
• Analyzing revenues for developing efficient marketing plans.
• Monitor and deliver on customer & Doctor’s satisfaction.
• Handle insurance rejections for patients.
• Handle day to day Drs. Schedules.
• Organize meetings internally for better interdepartmental coordination.
• Patient financial counseling for self-payers.
• Provide necessary report to CFO, and various statistics concerning overall growth of the business
.
• Constant check on the conversion rates of the Drs to ensure budgeted cycles are achieved.
• Handle GHQ billing, approval letters coordinate with the insurance department for billing.
• Day to day coordination with IVF lab and nursing team for smoother operational flow.
• Drafting treatment quotations for approvals for various organizations for patients who are planning to obtain approvals for their treatment.
• Day-to-day check on the billing for self-payers.
• Coordinate with ART Dubai clinic for day-to-day operations, the patient complaints, check on billing, staffing, etc.
