عربي

الصفحة الرئيسية وظائف في الامارات وظائف في دبي وظائف Administrator في دبي مسؤول اداري

مسؤول السياسة

Now Health International & Best Doctors Insurance

نشرت يوم 24 أكتوبر, 2019

3 - 4 سنوات دبى - الامارات العربيه المتحدة

أي تخرج. أي جنسية

عدد الشواغر01

الوصف الوظيفي

ايميل الوظيفة
تم إرسال البريد الإلكتروني بنجاح.

Responsible for providing our customers with a peerless service experience through the timely and accurate processing of new business, renewals and mid-term adjustments. With a detailed understanding of the operational lifecycle from pre-sales to policy inception and excellent working relationships with our Business Development team, the postholder will provide best-in-class customer service through high-quality correspondence and fulfilment of service promises.
Policy Administration:
• Ensure the timely and accurate processing of Individual and Corporate new business applications, renewals, instalment invoices and mid-term policy adjustments (MTAs).
• Ensures accuracy while processing data, printing membership cards and policy documents.
• Process applications, modify, update and process existing policies to reflect any change in beneficiary, amount of coverage and change in coverage.
• Maintain records of each policy fulfilment& update KPI
• Conduct sanction checks on Fircosoft and notifies the Compliance team of any possible hits.
• Liaise with underwriters to capture category endorsements, member endorsements on OH+.
• Liaise with Clinical Service to capture exclusions.
• Take responsibility for team participation in UAT; feedback to Systems development team within one week of each new release.
• Monitor each application carefully and notify clinical services team of BMI breach and medical condition declared.
• Examine letters from policyholders, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
• Performs all policy printing functions e.g. membership cards, certificate of insurance, group and individual cover note, group and individual certificate, group and individual employee certificate, etc.
• Understands and adheres to Now Health International s policy administration procedures.
• Meets task, project and business objectives within prescribed quality and time standards.
• Understands and adheres to KPIs and TATs.
• Continually work to improve Best Practice procedure and standards.
Pre-sales:
• Generate quotes when required.
Skills, Knowledge, Experience
• Comprehensive experience in an operational customer service delivery environment, preferably within the insurance or financial services sectors.
• Previous Policy Administration experience in the medical insurance industry is desirable. International exposure is preferred but candidates who have been focussed on the domestic market will also be considered.
• Experience and a good track record in providing excellent service to people at all levels in a multi-cultural environment.
• Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training. Previous experience in working with a CRM system whereby all details of the customer, communication and service levels can be maintained and monitored is preferred.
• Strong numerical and analytical skills
• High attention to detail; able to enter large volumes of customer data quickly and accurately.
• Willing to thoroughly learn and understand the plans and policies offered by the company.
• Able to work extended hours on occasions when required.
• Excellent communication skills; business-level written and spoken English is essential.


الإدارة

الكلمات الرئيسية

مسؤول السياسة

ابلاغ عن هذه الوظيفة

تنبيه:نوكري غلف فقط منصّة يجمع بين كل من الباحثين عن عمل و أصحاب العمل. ننصح المتقدمين للوظائف التحقق من شرعية أصحاب العمل المحتملين. نحن لا ندعم أي مطالبات لتحويل الأموال و ننصح بشدة ضد الإفصاح عن اي معلومات شخصية أو مالية.و ننصح أيضا زيارةتحذير أمنيللحصول على المزيد من المعلومات.إذا تشك في أي غش أو احتيال, مراسلتنا عليabuse@naukrigulf.com

Now Health International & Best Doctors Insurance


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الاسم / التعيين:
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موقع الكتروني https://nowhealthinternationalbestdoctorsinsurance.applytojob.com/apply/HJxiDCtPHE/Policy-Administrator


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