Amazon.com operates in a virtual, global E-commerce environment without boundaries, and operates a diverse set of businesses, including Retail, third party marketplaces, ه-منصات التجارة, web services for developers. Amazon's mission is to be earth's most customer-تتمحور الشركة.
Compliance Operations (C-Ops) is part of Health Safety Sustainability Security and Compliance (S3C) organization within Amazon. C-Ops ensures that Amazon transactions satisfy legal and safety requirements in compliance with guidelines set by regulatory bodies. We coordinate with aspects of identifying the risks involved in handling a hazardous product while storage & transport and classifying products with appropriate hazmat attributes. We review aspects of product transactions that are regulated (distribution, نقل وشحن, بيع, والاستيراد/export) and involves analyzing product s import documentations as well. We focus on product testing, شهادة, and regulatory permissions to ensure customer safety and protect Amazon in a constantly changing global environment.
A Compliance Manager will be responsible for managing and supporting operations across programs whose charter is to protect Amazon customers from products that are illegal, Hazardous, غير المامون, or otherwise prohibited /regulated by Law and Amazon policies. قد تشمل الواجبات, تعريف, تطبيق, and defending regulatory, policy and contractual requirements. Managing risk tolerance across tasks supported, providing subject matter expertise handling daily risk and operations metrics and acting as a risk management evangelist within the organization.
Work with risk and legal team and be the first point of contact to identify compliant / permissible goods on our website
Be the first one to indemnify or highlight the potential risk to the ongoing business as new products get validated by the team managed under his supervision
Work with program/legal to assess product, تدقيق الإذعان / operational risks and develop risk elimination strategies
Partner with Compliance program teams to minimize risk for the organization
Disseminate written policies and procedures related to compliance activities
Serve as a confidential point of contact for team members to communicate with business team / الباعة, seek clarification on issues or dilemmas pertaining to operational risk and report irregularities.
Be a custodian of the risk when liaising with internal teams (e.g. سلسلة توريد, مركز الوفاء, system teams) to help drive tools and process improvements that affect vendor management workflows
Key Performance Areas:
People Management (leadership role, ادارة فريق العمل, talent development and retention)
صياغة, تنفيذ, Track career path & Individual Development Plans Metrics and performance management of the team
Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, تصور, design and deliver training to the team
Manage daily operational targets and ensure SLA adherence
Work towards constant process improvement through innovation led ideas