Habtoor Hospitality is the Middle East s longest established hospitality group known for its exemplary service, unique properties, and pioneering new projects. The group takes great pride in the fact that whilst its foundations lie in the UAE, the company operates on a global scale through worldwide luxury brand partnerships.
Marriott Hotels, Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
Autograph Collection, an evolving ensemble of strikingly independent hotels. Exactly like nothing else, each destination has been selected for its quality, bold originality, rich character and uncommon details. Designed for the independent minded traveler seeking an escape from the predictable
Registers guests and assigns rooms, accommodates special requests whenever possible.
Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures.
Understands room status and room status tracking.
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.
Uses proper telephone etiquette
Reports any unusual occurrences or requests to Supervisor or designated Manager.
Post charges to guests accounts.
Transfer guests balances to other accounts as required.
Handle cash, travelers, cheque, credit cards and direct billing requested properly.
Responsible of keeping and releasing guests passports.
Implements & control the policies and regulation related to staff Health & Safety,
Grooming, Service & Hygiene.
Performs any other duties as assigned to her/him by management.
Assist other departments, as necessary